Bank Admin & Clerical | Royal National Orthopaedic Hospital NHS Trust

As part of ourAdmin & Clerical Bank, you will be assigned to various departments, providing critical support in tasks such as:

• Reception duties
• Data entry
• Filing and document management
• Ordering supplies
• Answering phone calls
• Photocopying and general office tasks, As part of our administrative team, you will play a vital role in supporting the smooth running of our healthcare services, ensuring patients and staff receive the highest level of support and care., Receptionist: Welcoming patients, answering phones, and directing inquiries.
• Ward Clerk: Providing essential clerical support to hospital wards, updating patient records, and coordinating with medical staff.
• Secretary: Managing correspondence, scheduling appointments, and supporting senior staff.
• Patient Pathway Coordinator: Ensuring the smooth journey of patients from referral to treatment, managing appointments, and liaising between departments.
• Administrator: Handling various administrative tasks, including data entry, filing, and supporting departmental operations., Welcoming and greeting patients, visitors, and staff upon arrival.
• Answering, screening, and directing phone calls in a polite and professional manner.
• Managing the reception area, ensuring a clean and organised workspace.
• Scheduling patient appointments and coordinating with medical staff.
• Handling general inquiries and providing information to patients and visitors.
• Logging and distributing incoming mail and messages.
• Assisting with basic administrative tasks such as photocopying, filing, and data entry., Supporting the day-to-day administrative operations of a hospital ward.
• Maintaining and updating patient records and databases.
• Liaising between medical staff, patients, and families to provide timely information.
• Handling the filing and management of medical notes and confidential documents.
• Ordering and maintaining ward supplies.
• Answering telephone calls and managing enquiries.
• Assisting with patient admissions, discharges, and transfers, ensuring the correct documentation is completed., Providing administrative and secretarial support to healthcare professionals and management.
• Managing correspondence, including drafting, typing, and sending letters and emails.
• Organising and scheduling appointments, meetings, and events.
• Maintaining diaries and arranging travel or accommodations where required.
• Taking meeting minutes and following up on action points.
• Preparing and managing documents, presentations, and reports.
• Maintaining office supplies and managing records and filing systems., Coordinating patient care pathways to ensure timely diagnosis, treatment, and follow-up.
• Managing patient appointments and ensuring appropriate sequencing of consultations, tests, and procedures.
• Liaising between clinical teams, patients, and external providers to manage referral processes.
• Updating and maintaining patient records and databases, ensuring accurate documentation of each step in the pathway.
• Ensuring patients and families are informed of their care plan, answering queries, and addressing concerns.
• Monitoring and reporting on patient waiting times and addressing any delays.
• Collaborating with various departments to ensure the smooth flow of patient care across services., Providing administrative support to departments or teams, including general clerical duties.
• Managing databases, inputting and maintaining accurate records, and ensuring data protection compliance.
• Organising and coordinating meetings, appointments, and events.
• Handling correspondence, emails, and phone calls, ensuring efficient communication within the team.
• Preparing documents, reports, and presentations as required.
• Processing orders, managing supplies, and handling invoices.
• Assisting with staff timesheets, payroll, and personnel records where necessary.
• Supporting management in project coordination and reporting.
These roles are vital to the smooth functioning of healthcare operations, helping ensure that patients receive the care they need efficiently and professionally.


• Flexible, reliable, and adaptable: Ready to contribute to the smooth running of the organisation.
• Customer-focused: With a pleasant telephone manner and strong communication skills.
• Computer literate: Proficient in Microsoft Word and Excel.
• Motivated and enthusiastic: Ready to take on the challenge of working in a healthcare environment., Are you an organised, motivated, and detail-oriented individual looking for an exciting career in healthcare administration? We are seeking dedicated administrative professionals to fill a variety of roles, including, Excellent communication and interpersonal skills
• Strong organisational abilities with attention to detail
• Ability to multitask and prioritise workloads
• Proficiency in Microsoft Office (Word, Excel, Outlook)
• Compassionate and patient-focused approach
• Prior experience in healthcare or a similar setting is an advantage
If you are passionate about healthcare and have the skills to thrive in a fast-paced environment, we would love to hear from you!, Disability Confident About Disability Confident A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.

RNOH values diversity and inclusion, creating a welcoming and respectful environment for all employees. We believe that a diverse workforce enhances the quality of care we provide and enriches the working experience for everyone. RNOH fosters a culture of teamwork, where collaboration and support among colleagues are key to providing the highest level of patient care. You'll be part of a multidisciplinary team working together towards improving patient outcomes and making a meaningful impact every day. We are committed to the professional development of our staff. Whether you are starting your career or looking to advance, RNOH provides access to ongoing training, mentorship, and career progression opportunities. You'll be encouraged to expand your skills and grow within the organisation. If you are passionate about healthcare, eager to learn, and want to be part of a forward-thinking and supportive team, RNOH is the place for you. Whether you are a clinical or administrative professional, working at RNOH provides a fulfilling and rewarding career where you can truly make a difference. Apply today and become part of our exceptional team at The Royal National Orthopaedic Hospital!

Salary range - £14.20 - £14.88 per hour all inclusive The Royal National Orthopaedic Hospital is a major international teaching centre of excellence for Neuro-musculoskeletal healthcare. Temporary Clerical Opportunities at The Royal National Orthopaedic Hospital Join Our Admin & Clerical Bank! The Temporary Staffing Department is looking forclerical workersto filltemporary assignmentsthrough the Trust's vacancy panel. The Royal National Orthopaedic Hospital operates anAdmin and Clerical Bank, which provides essential support to departments across the Trust. We offerfull-time, longer-term placementsand are seekingcompetent, reliable staffwho demonstrate a strongcustomer-focused approach.,
• Be part of a supportive and professional team
• Opportunities for career growth and development
• Competitive salary and benefits package
• Make a meaningful difference in patients' lives every day
This is an exciting opportunity for individuals passionate about healthcare to gain valuable experience and contribute to the success of our organisation