Bank Administration Support

We are looking for Administration Support to join the UHNM Trust Admin Bank to work in our Surgery and Medical divisions as a Validator / Booking Officer/ Secretary. These postings are based at Royal Stoke University Hospital; however some remote working may be offered after a period of training.
Some of the duties which are involved are outlined below:
+ Contacting patients by telephone to check if they still wish to have their procedure or appointment.
+ Amending and updating waiting list data and in some instances sending letters.
+ Formatting clinical letters (Band 3 / 4 only).
You must be experienced in using Microsoft Office products, (Outlook, Word and Excel) and Ideally you will have experience using Careflow and iPortal or similar NHS systems, however training will be provided.
The team are seeking people who are immediately available and are able to work primarily Monday to Friday from 8am to 4pm however a commitment to working regular alternative patterns / regular evenings and weekends may also be considered.
This posting is expected to last until March 2025, however there may be the possibility of extending the posting.
Once the posting is complete you will be able to remain on our Admin Bank where you may be able to pick up work with other departments at both Royal Stoke and County Hospitals., At UHNM the Admin Bank operates as an in-house agency supplying staff across the hospital to cover vacancies, holidays, ill health or projects. The duties for Bank Admin roles vary depending on the department within which you are working.
Bank Admin & Clerical colleagues are invaluable to us; in return for their dedication and commitment we offer the opportunity to work across all UHNM departments so gaining valuable skills and experience.
Important information about your application
1. All correspondence will be sent to you via the email address you applied from. Please ensure you check your emails regularly.
2. References - please ensure you provide email addresses for all referees for the last three years of employment.
3. We are committed to equality of opportunity and welcome applications from everyone regardless of ethnicity, disability, gender, age, faith or sexual orientation. Appointment will be based on merit alone.
4. Flexible working will be considered in line with Trust policies
5. New recruits are required to pay for their Disclosure and Barring Service check (and admin fee) prior to starting if the role requires a DBS check.
6. We work with 'trac.jobs' to support out recruitment process. If you have any queries regarding this please read this privacy notice.
University Hospitals of North Midlands NHS Trust (UHNM) has been awarded the Gold Award for proudly supporting those who serve. We actively encourage applications from the Armed Forces community.
We will communicate with you regarding your job application via email. Please be aware that we cannot guarantee the security of any emails sent/received via non encrypted format.

You will need to be competent with Microsoft Office, enthusiastic, hardworking and flexible. You will be a self-starter, organised, reliable and an excellent communicator who is able to work with a variety of staff.
Although not essential, it would be advantageous if you have experience working with Careflow, iPortal or other hospital systems.
Previous experience working within the NHS would be an advantage however, this is not essential.

At UHNM we are fortunate to receive a high volume of applications for many of our roles, on this occasion we would reserve the right to close any advert early, therefore please apply without delay!