Bank - Administration Support Officer

The post holder will be the first point of contact for the Team and potential candidates joining the organisation. As such, the post holder will always act with a professional friendly manner to ensure that the customer receives an effective and efficient service., + Coordinate the induction and training processes for all Bank workers.
+ Ensure that ongoing training is completed to the required timescales and documented, by monitoring and auditing compliance and attendance.
+ Managing the booking and allocation of Bank and Agency workers (across all staffing groups), ensuring that appropriate approval and governance processes are followed.
+ Ensure that timely responses and ongoing updates are provided to services requesting information or booking of temporary staff, escalating concerns regarding inability to fill at an early stage.
+ Ensure compliance with Health Board policies and procedures, escalating areas of non-compliance or concern to the Resourcing Advisor.
+ Ensure robust audit trails are in place in relation to all Temporary Staffing activity.
+ Process invoices relating to Agency and Locum work across staffing groups, ensuring that requests are recorded and approved appropriately on the system and ensuring timely processing.
+ Assist in the process of verification of Bank worker timesheets, to include study, annual leave and expenses.
+ Monitoring Bank Worker usage, to include, regularity, WTD and volume, ensuring that this is regularly reported to the Resourcing Advisor and escalating to services where appropriate.
+ Assisting in the completion of procurement documentation in relation to the booking of Agency staff, for example, call off contract documents.
+ Support the Resourcing team to ensure appropriate equipment and stock levels are maintained, monitoring stock levels and requesting orders as appropriate.

As a highly competent communicator with a working ethos for delivering excellent customer service, you will get to experience a variety of HR administrative tasks. These can range from sourcing temporary staff through our own bank staff and agencies, processing invoices, and providing internal customer support. As you will be in close contact with the wards you must be able to manage stakeholder expectations and thrive in this fast-paced position.
Strong organisational and time management skills are a must as you will need to efficiently prioritise your workload. A high degree of accuracy and attention to detail is also required for tasks such as filling, record keeping and the development of the departments SOP's. Computer literacy skills are also important, as the team works across several E-Systems and databases.
By developing a broad understanding of Human Resources in this role, it is a fantastic opportunity to join the team.
Welsh and/or English speakers are equally welcome to apply., Powys is cited as being a wonderful place to live and work. It is a rural health setting where you can personally and professionally grow and patients are truly at the heart of care provision. If you are an ambitious professional in search of job satisfaction that others can only dream about, prepare for a very pleasant surprise as Powys is the place to be. We are looking for staff who have energy, enthusiasm, commitment and drive and who are patient-centred. Whatever your career aspirations, we are committed to supporting and developing you.

Powys Teaching Health Board is responsible for meeting the health and wellbeing needs of the population of Powys. As a rural health board we have around 133,000 people living across an area that is a quarter of the land mass of Wales. Powys is the largest county in Wales with Snowdonia to the North and the Brecon Beacons to the South, the spectacular scenery is something to behold. Working in partnership, we commission and provide award-winning hospital, community, mental health and learning disability services, so our portfolio is varied and diverse. We are proud to offer patients an unrivalled level of care, not to mention a wide range of careers for professionals who want to make a real difference. If working for Powys Teaching Health Board is something that is of interest, we may have an opportunity just for you!