Bank - Administrators

Duties outlined below include but are not limited to:
+ Communicate effectively with a range of people, either in person or on the telephone, promptly and in a professional and courteous manner whilst recognising barriers to communication.
+ Respond to enquiries, and take appropriate action on behalf of the service, either by telephone, personal contact or correspondence, within agreed time limits.
+ Manage and maintain an efficient administrative system on behalf of others.
+ Draft general correspondence on behalf of own service.
+ Work without supervision and ensure urgent situations are addressed swiftly.
+ Ensure workload is managed and prioritised appropriately.
+ Responsible for the induction and supervision of Band 2 administrative staff and temporary workers.
+ Establish and maintain electronic and manual filing systems.
+ Arrange and take minutes at internal meetings.
+ Input and manipulate data into computer databases, creating reports from electronic systems.
+ Cover teams/services, where necessary, which may require working on various sites., We believe in bringing your authentic and best self to work, in order to deliver the best care to our patients. We are committed to supporting our employees holistically. Here is a snapshot of what is on offer at NELFT:
+ A long-standing and award-winning approach to equality and diversity with supportive networks for ethnic minority staff, staff with disabilities or long term/chronic conditions and LGBT staff.
+ A commitment to supporting colleagues to achieve a work life balance, through flexible working opportunities and our efforts to support our working parents and carers. This has resulted in us being recognised as a 'Top 10 Family Friendly Employer' from the Working Families Charity.
+ Proactive health and wellbeing support, including access to our employee assistance programme, staff psychological support, individual wellbeing conversations and a network of health and wellbeing ambassadors.
+ Detailed information about our wellbeing and benefits offer can be found in this link.
As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us and for our patients, and for you. Speak to us about how we might be able to accommodate a flexible working arrangement whether that's a job share, part time hours or another flexible pattern.
Supporting our Armed Forces
We recognise the valuable contribution that the Armed Forces community make to our organisation. We have signed the Armed Forces Covenant and achieved Gold Award under the Armed Forces Employer Recognition Scheme. We have supportive policies, guaranteed interview schemes for veterans. reservists and military spouses and give additional leave to our Reservists so that they can attend their annual camp.

We are looking for experienced Administrators, to join NELFT bank, who are able to work flexibly on an 'as and when' basis.
We are looking for temporary staff with previous experience of working in a busy office environment, excellent organisation, communication and administration skills ideally with previous experience working in a Secretarial/Administrative role.
The successful candidate will need to be proficient in all Microsoft Office packages and database systems, and a team player with a positive 'can do' attitude.
Please note that whilst hours are flexible on bank, admin shifts are usually required within office hours, Monday - Friday.

Joining #TeamNELFT means you'll become part of a welcoming and supportive working environment. We're CQC rated Good, and we want you to join us on the journey towards an Outstanding rating. NELFT has sites across North East London, Essex, Kent and Medway. We provide community and mental healthcare services to adults and children within these areas.
The Trust has award winning equality and diversity initiatives and staff health and wellbeing activities. We invest heavily in your development, because when you are valued and supported, we provide the best care to our patients. We are a Level 3 Disability Confident Leader, have been featured in the Working Families Top 10 Employers benchmark for three consecutive years, and we have achieved a Carers UK Level 1 Accreditation. Along with our staff networks and training opportunities, we work hard to embed a just and compassionate culture here at NELFT.
Find out more about NELFT careers and what makes our Trust a great place to work, in this video

We operate a Temporary Staffing service and offer our Bank Staff excellent benefits including:
+ Competitive hourly rates and weekly pay;
+ Access to paid annual leave and statutory sick pay;
+ My Trust Benefits discount scheme;
+ Access to the NHS pension scheme;
+ Paid mandatory training;
+ Opportunities for locally agreed training;
+ PAMOVA training for Mental Health staff;
+ Flexibility of hours/location;
+ Priority over agency staff for booking shifts