Bank B3 Receptionist-Southgate Clinic

To provide a comprehensive and high quality reception and administrative support service to the Contraception, HIV and Sexual Health Service team within Hertfordshire Sexual Health Service. The post holder will take responsibility for booking clinics, processing new referrals, updating waiting lists and communicating appointment related information to patients/carers and provide administration support to clinical staff., It is our vision to provide effective, efficient, non-judgemental, user-friendly, confidential and integrated services that deliver improvements in sexual health for the population of Hertfordshire. Flexible working is required to include central booking clinic cover and admin duties as required by the management team. The post holder will require flexibility to work evenings as and when required.To maintain and promote at all times confidentiality and be aware of the sensitive nature of the GUM, HIV and Contraception Service. The post holder will act on their own initiative in dealing with day to day issues.

The Trust has a clear strategic vision in place: to lead out-of-hospital community Healthcare. The post-holder is expected to have a good understanding of how this post contributes to the achievement of the Trust vision. The Trust expects all staff to share the values which are important to the Trust and to behave in a way that reflects these values. The Trust values are:

• We put quality at the heart of everything we do