Bank Call Handler
HCRG Care Group
Bank Call Handler
£29120
HCRG Care Group, St Helens, St. Helens
- Full time
- Temporary
- Onsite working
Posted 3 weeks ago, 31 May | Get your application in now before you miss out!
Closing date: Closing date not specified
job Ref: 536d8dd71c6744b7a3b2ad76003c6a15
Full Job Description
- Ensure all inbound calls are answered promptly.
- Dispatch clinicians in the most effective ways possible.
- Accurately obtain information provided by Custody Units in relation to why a clinician is required and log using our in-house data collection system.
- Undertake ad-hoc duties and temporary positions as required, such as administration and support for other sectors of the business.
The ideal candidate must have a willingness to learn and the ability to problem solve. Must have previous customer experience and have experience with computer systems.
Are you looking for an interesting and challenging role? Do you thrive in a fast paced, team orientated environment? Do you value flexibility and recognition? If you do, then CRG Medical Services could be the perfect place for you.
Located within Century House in St Helens Town Centre, just a stone's throw from the local bus station, train station and close to local motorways; we are a dynamic and expanding company.
CRG Medical Services have been providing a 24 hour fully supported and managed forensic medical call handling service to police forces nationwide since early 2017. We arrange delivery of primary healthcare services to secure environments such as Police Custody Suites and Prisons.
Below are the shift patterns you can expect.
06.00 - 14.00 / 06.00 - 10.00
14.00 - 22.00 / 14.00 - 18.00
22.00 - 06.00 / 18.00 - 22.00
06.00 - 18.00 / 18.00 - 06.00