Bank Clinical Support Worker KEY RESPONSIBILITIES

We have the opportunity to join the Staffing Bank at Bedfordshire Hospitals to cover on both sites - Bedford and/or Luton & Dunstable. Because of our unique position, Bedford and Luton has a great community spirit and working environment and can provide a great platform for you to continue to grow as a professional. Bank staff play an integral role in covering temporary shortfalls in staffing which helps to maintain the high standards of patient care and efficient administrative work we seek and provide at Bedfordshire Hospital. Working for the Bank can offer you fantastic levels of flexibility even for those whose two days are never the same. As part of the Bank you receive all the induction and mandatory training as you would if you were full time, it's also a great way to showcase your skills should you want to go permanent with us in the future. We are looking for enthusiastic, compassionate and motivated individuals who are committed to delivering a high standard of patient
care on our busy but friendly wards. As a bank clinical support worker you will be a valued member of the team and support our nurses to look after our patients. You will be involved in a variety of duties such as bathing, toileting and the monitoring of patient observations., Under the direction of a registered nurse/nursing associate, work with all members of the multidisciplinary team to contribute to high standards of care delivery through provision of personal care and limited delegated clinical care duties.
Bank clinical support workers cover staffing gaps across all general wards and assist with some clinics. You may have the opportunity to expand your skills and work in paediatrics or the emergency department. We encourage our bank staff to participate in the Care Certificate scheme
As a vital member of our team, we know that you are often the first person our patients talk with and trust. We want to be able to support you in this role and help you develop.
If you can show empathy and understanding whilst maintaining patients self-respect and dignity, we would like to hear from you, previous experience of working in a health care setting would be an advantage but not essential. The shift pattern includes a variety of shifts, including long days, long nights, weekends and public holidays.
To act as a role model to others in all aspects of work and consistently demonstrate our THRIVE 'values of Teamwork, Honesty & Openness, Respect, Inclusivity, Valuating people and Excellence., Bedfordshire Hospitals NHS Foundation Trust provides hospital services to a growing population of around 700,000 people living across Bedfordshire and the surrounding areas across two busy hospital sites in Bedford and Luton. Both hospital sites offer key services such as A&E, Obstetrics-led Maternity and Paediatrics. You will be joining a friendly, high performing Trust committed to ensuring the health and wellbeing of staff. As one of the largest NHS Trusts in our region you will have access to a programme of high quality training and development to help you grow your career. The Trust continues to be committed to delivering the best patient care using the best clinical knowledge and technology.
Our Values
We not only recruit based on qualifications and experience - we recruit individuals who demonstrate the behaviours which underpin our Trusts core values. We achieve this by using values based recruitment. We are dedicated to making our recruitment practices as inclusive as possible for everyone, we are committed to promoting equality and diversity, and creating a culture that values differences.
Please note that vacancies may close prior to the advertised closing date when sufficient number of applications have been received. All new staff will be subject to a probationary period covering first 6 months in post. Travel between hospital sites may be required. Please review all documents attached to ensure you familiarize yourself with all requirements of the job., Clinical
1. To accurately and promptly carry out tasks delegated by the registered nurse/nursing associate who is professionally accountable for the delivery of care.
2. To provide personal care to patients, who require varying degrees of assistance. Personal care includes washing, mouth care, eye care, hair care, toileting, feeding and dressing.
3. Under the direction of a registered nurse/nursing associate and following training and completion of any competency requirements provide a range of delegated clinical duties:
a. Physiological observation monitoring
b. Fluid intake and output
c. Skin checks and risk assessments
d. ECG recording
e. Point of care testing; including but not exhaustive of blood glucose, ketones, pregnancy, urinalysis.
f. Venepuncture
g. Peripheral cannulation
h. Obtaining swabs and specimens
i. Record keeping, including risk assessments and documentation of care delivered
j. Any other limited clinical duties for your clinical area of work as directed by your line manager
4. To only undertake duties relevant to your level of competence that you have received appropriate training and/or have been deemed competent by an authorised Registered Nurse/Midwife/Nursing Associate as per Trust guidelines.
5. To assess patient condition through observations/ test results, assess patient comfort and report any concerns in behaviour or in clinical condition to the registered nurse/nursing associate.
6. To ensure that all documentation is countersigned by the registered nurse/nursing associate, ensuring confidentiality at all times.
7. To be aware of own role when dealing with medical emergencies, responding appropriately to ensure the patient received appropriate care.
8. To be aware of the Trusts policies/guidelines/procedures for all undertaken tasks.
9. Participate in the admission of patients, ensuring that they are orientated to time and place and responding to any questions or concerns that they have.
10. To maintain and clean and tidy clinical environment for both staff and patients.
11. Provide support to patients pre, during and post procedures, under the direction of a registered nurse/nursing associate/Dr.
12. To prepare equipment for department based procedures, under the direction of a registered nurse/nursing associate/Dr.
13. To chaperone/escort patients during procedures or to different clinical environments following a risk assessment from the registered nurse/nursing associate.
14. To support relatives and carers by answering questions within their scope of practice and experience, escalating to a registered nurse/nursing associate as required.
15. To assist in the discharge process under the guidance of the registered nurse/nursing associate.
16. Follow infection prevention and control advice and practices to minimise the spread of infection.
17. Ensure waste is disposed of appropriately.
18. Support patients at times of distress, addressing their concerns and using de-escalation techniques if required.
Communication
1. To welcome patients, carers and visitors to the clinical area, proving support and information as required. Recognising the potential barriers to communication and working with the patient/carers/visitors to minimise these.
2. To answer the telephone in a polite manner and when required passing enquiries to the registered nurse/nursing associate.
3. Generally communicate in a way that is kind, compassionate and empathetic to both staff and patient that demonstrates the Trust's THRIVE values.
4. Communicate effectively with other team members to ensure that care is co-ordinated and hand over is seamless.
5. To contribute to handover of patients under the supervision of the registered nurse/nursing associate.
6. Report incidents, accidents or complaints to the registered nurse/nursing associate.

7. Use the Trust computer systems required by the clinical area.
It is an exciting time to join the newly formed Bedfordshire Hospitals NHS Foundation Trust. We run two busy hospital sites in Bedford and Luton. Our 7,500 staff provide high quality care for a growing population of around 700,000 across Bedfordshire and the surrounding areas.
You will be joining a friendly, high performing Trust committed to ensuring the health and wellbeing of staff. As one of the largest NHS Trusts in our region you will have access to a programme of high quality training and development to help you grow your career. Travel between hospital sites may be required. We have state-of-the art facilities placing us at the heart of cutting edge health care. The Trust continues to be committed to delivering the best patient care using the best clinical knowledge and technology available.
All new staff will be subject to a probationary period covering their first six months in post.