Bank Crisis Resolution Team Administrator

Tasks will include: taking phone calls from service users, their families and professionals, minute taking, typing of clinical letters and helping to maintain and input data for a number of audits and systems needed for the smooth running of the service. You may be the first point of contact for people experiencing emotional distress. Further training in how to understand mental health difficulties can be provided to support you in your role. You will be someone who's strengths include; planning and organisational skills, excellent time management and someone who is adaptive and able to respond to the challenges of change and development of an exciting service. A working knowledge of Word and Excel will be essential. Further training can be given for this and other NHS systems if required. There may be times when you will be required to provide admin support to other teams in Sussex and attend meetings in other locations. (In line with Trust policy expenses will be given to cover travel