Bank - Mental Health Support Worker

To facilitate Safe Harbour provision in Woking. This is a six-week referral only non-clinical service from 9am 6pm seven days per week for those aged 18 plus.

The aim of the Safe Harbour is to provide service users with a programme of support and psycho-social education tailored around an individuals circumstances and needs as identified on their support plan which:

Reduces the frequency and severity of mental health crises these users may experience and provides them with alternative strategies for de-escalation when they do reach crisis.

Main duties of the job

Provide support to clients attending the Safe Harbour both in person and virtually on site, and in the community, both on a one to one and group basis

Co-facilitate the Safe Harbour timetable, namely activity sessions for example peer support discussion, crafts or a local walk and a drop in session

Induct clients and create collaborative and individualised care plans and facilitate the setting of SMART goals

Keep electronic attendance and participation records

Work within GDPR and Information Governance guidelines to ensure confidentiality is maintained

Assist clients in de-escalating and managing impulsivity, intense emotions and relationship difficulties

Create safety plans for those experiencing thoughts of self-harm, suicide and other risk-taking urges

Risk assess clients attending in acute mental health crisis and contact relevant parties such as the Single Point of Access or the emergency services

Provide a continual assessment of a persons needs regarding their mental health

Follow Catalyst Support incident reporting procedure and complete incident forms

Work proactively with partner agency staff to ensure continuity of care

Maintain an honest, robust, person centred and caring approach to the client group

Attend external and internal meetings as required and as appropriate for the role

Signpost clients to internal and external methods of support and make onward referrals

Its not just about what we offer, but how we offer it.

Catalyst is a non-profit organisation working with people to support their health and wellbeing.

Established in Guildford for over 30 years, we provide services alongside a variety of statutory and Voluntary, Community and Social Enterprise (VCSE) colleagues in Surrey and its borders.

We believe change is achievable when offered by a flexible, respectful, inclusive and a non-judgemental approach.