Bank STAR Worker

· To work as part of a team which provides Mental Health Services to those At Risk Mental State (ARMS)

· To work across service and/or care group boundaries as necessary.

· To work closely in association with the Team Leader, other senior staff, and other agencies, to help maximise the quality and quantity of STR services within available resources.

· To work within the Care Management process with a focus on Recovery Principles.

· To provide support, give time and thus promote recovery., · To provide support, give time to an allocated group of service users and thus promote their recovery and promote their place in the broader community.

· To contribute towards the management of a team of STaR workers, by leading on clearly identified, appropriate day to day team management tasks.

· Responsible for providing support to the Mental Health Wellbeing Practioners, in the implementation of a recovery focused support and wellbeing plan for an allocated number of individual service users.

· To ensure that service users engage beneficially with the agreed Care Plan and access appropriate services provided on a regular and consistent basis.

· To positively promote independent living of service users within community.

· To enable the capacity of the team to develop a rapport with service users, based upon attentiveness, sensitivity, understanding, compassion, and honesty.

· To develop plans that will enable the provision of practical support to service users and their carer's in developing and managing dignity and independence.

· To ensure the right information is available to enable staff and service users to gain access to resources, including benefits and welfare rights.

· To help to identify early signs of relapse by monitoring the service users' progress, level of functioning and mental state and alert the appropriate staff involved in the service users' care., To liaise and work in close co-operation with the Team Leader, other mental health professionals, and voluntary and private sector agencies as required, to help ensure that best value services are delivered to the users of STR services.

To undertake direct service user work where this is deemed appropriate, and to proactively engage service users in working to achieve their own desired outcomes, in housing related matters, in line with recovery principles, and recorded in their care plans.

To respond to urgent situations emergencies or crises using local protocols.

To lead on the development of structured and semi-structured group work with service users within the community settings, and to contribute to the research of local need and the development of such groups to meet it.

To use information systems including information technology and be willing to undertake appropriate training.

To attend and actively participate in training sessions, team / care plan review meetings and supervision as appropriate.

To undertake such other duties as may be determined from time to time within the general scope of the post.

Clinical Responsibility

The post holder will work under supervision, where professional staff will always be available for reference and support.

Allocation of work will be delegated by a professional carrying a caseload.

The post holder will implement care packages under the supervision of registered clinical practitioners in a range of settings

Planning and Organisational Skills

Ability to prioritise and manage their own case load in discussion with professional staff.

• NVQ/Mental Health Certificate Level 2, NVQ level 3 qualification or mental health certificate level 3 or agreement to undertake such training as soon as resources permit, Ability to work unsupervised in a range of settings


• Basic written communication skills


• Basic Interviewing Skills


• An understanding of the mental health system, Three years' experience of providing mental health services from within a team setting, which may be combined with personal lived experience of mental health difficulties, Car driver unless you have a disability as defined by the Equality Act 2010
  
  Hertfordshire Partnership University NHS Foundation Trust are one of just five mental health trusts to achieve an overall rating of 'Outstanding' from the Care Quality Commission


Our family of over 4,000 members of staff provide health and social care for people with mental ill health, physical ill health and learning disabilities across Hertfordshire, Buckinghamshire, Essex and Norfolk, delivering these services within the community and several inpatient settings. Everything is underpinned by choice, independence and equality, with our Trust values embedded throughout