Bank Support Worker

ILS Case Management

Bank Support Worker

£39520

ILS Case Management, Sevenoaks

  • Full time
  • Permanent
  • Onsite working

Posted 1 week ago, 7 Sep | Get your application in now before you're too late!

Closing date: Closing date not specified

job Ref: 42a6901d547c47c9988823aafb25ce27

Full Job Description

Part of your role as Bank Support Worker will be to support Cristina with her morning and evening routine and to be as independent as possible, to engage in activities of daily living, accessing the community and participate in meaningful activities, you will be required to support Cristina to attend a day service and to work with therapists to ensure interventions are maximised. Morning: Providing medication through her PEG tube and necessary flushes. Personal care, dressing, transfers with hoist, setting up feeds for the day. Evening: Support to get ready for bed to include showering, general personal care, and hoisting (please note Cristina will not tolerate her teeth being brushed)., This is an excellent opportunity for a caring person to develop existing skills by joining a dedicated team of Support Workers supporting this very special person. A truly rewarding role for someone who can communicate effectively and an ability to work with patience, tact, understanding, warmth, and compassion.
Pay and Benefits:
£17.00-£19.00 per hour dependent on experience
On-going training & support provided
5.6 weeks annual leave pro rata
Free DBS check.
In order to promote continuity of our high care standards, you will be offered:

  • Induction,

  • Relevant training opportunities (including The Care Certificate),

  • Regular clinical supervision/review meetings,

  • On-going support from a dedicated Case Manager and HR department


  • Safeguarding
    ILS is committed to safeguarding and promoting the welfare of our Clients within the activities we undertake, and ILS expects all our Clients' employees and workers to share this commitment. The suitability of all prospective employees or workers will be assessed during the recruitment process in line with this commitment. This position will require:
  • Proof of eligibility to work in the UK;

  • Satisfactory references, including your last employer;

  • An enhanced Disclosure and Barring Service (DBS) Certificate. A conviction will not necessarily prevent you from being employed., Our Case Managers work closely with our Clients, and we carry out all the recruitment processes on behalf of our Clients; and will support you, from your initial telephone interview right through to arranging employer interviews, trial shifts and placement.


  • If you are successfully recruited, you will be employed directly by our client. However, ILS will manage your day to day employment, providing you with the support you need to carry out your role. Working as a Carer or Support Worker for an ILS client means that you will have a dedicated Case Manager to oversee your client's care needs.

    Pay: £17.00-£19.00 per hour, dependent on experience and working hours
    Driving Client's Vehicle? Essential you will be driving the Wheelchair Adapted Vehicle
    Essential Experience: Complex medical needs, PEG feeding and administering medication through a PEG, supporting a young adult with Cerebral Palsy. A full UK Drivers licence.

    Desirable: Experience working with children/young adults with trauma and an interest in therapy., It would be great to receive your application, if you have the following skills/behaviours:
  • Female due to providing personal care

  • Willingness to work flexibly and cover shifts, sometimes at short notice, both during the week and at the weekends as required.

  • Must be able to work with specialist equipment (training will be provided). A Handling Management Plan is available and is designed to reduce the risk of handling injuries, but you may be required to bend, kneel, squat, push or pull.

  • Experience with working with Acquired Brain Injury

  • Confident and comfortable working in Cristina's own home and sensitive to the needs and wishes of her and her family

  • Can demonstrate commitment and passion for meeting Cristina's needs

  • Can demonstrate empathy and understanding in an appropriate and professional manner

  • A team player who understands the importance of feedback to qualified members of the team

  • Can develop productive and professional relationships with others

  • Actively creates an inclusive environment respecting diversity

  • Good organisational skills who can adhere to standards and quality requirements

  • Friendly, approachable with a proactive and encouraging approach

  • Experience with PEG feeding and administering medication through a PEG

  • Punctual, patient, reliable and trustworthy

  • Can maintain an excellent level of confidentiality

  • Good verbal & written communication skills and IT literate

  • Able to think creatively and to use initiative

  • Full UK Drivers Licence

    Do you like Disney, playing games and all kinds of music? If so, Cristina would welcome your application for a Bank Support Worker.


  • Introducing Cristina
    Cristina, born in 2004, loves all kinds of music, she enjoys reading and sharing YouTube or TikTok videos with people. Her favourite videos are of people singing and dancing. She likes to watch Disney films or play games on the family TV. She lives at home with her father, stepmother and brothers and has an older stepsister, with wider family living nearby.
    Cristina was diagnosed with Cerebral Palsy shortly after her birth, characterised by Quadriplegia, global development delay and cognitive impairment. She has a gastrostomy which she receives most of her nutrition, hydration, and medication. She is doubly incontinent and reliant on an electric wheelchair for all mobility and is dependent on hoisting with full assistance from two people for transfers. She has limited verbal communication but uses Makaton, gestures, and facial expressions to express her mood and preferences., ILS Case Management is the UK's leading independent nationwide Case Management company.

    When a person's life has been changed by injury, we address the practicalities. We work with children and adults who have had moderate or catastrophic, complex injuries. We assess individual needs and are able to provide a comprehensive Case Management and Rehabilitation Service designed to maximise independence. We are CQC registered and compliant with their standards., We are Supportive. It matters to us that our clients and staff know that we care.

    We have Integrity. We can be trusted to work in a professional, honest and transparent way.
    We are Client Centred. We put our client's aspirations at the centre of everything we do.
    We are Quality Focussed. We set high standards and aim to exceed them.
    We are Positive. We find solutions and empower others.