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Bar Lounge Floor Supervisor

Hyatt Corporation, City of Westminster

Bar Lounge Floor Supervisor

Salary Not Specified

Hyatt Corporation, City of Westminster

  • Full time
  • Permanent
  • Onsite working

Posted 2 days ago, 4 Jan | Get your application in today.

Closing date: Closing date not specified

job Ref: e95c297c655e4471a0f7169771287c05

Full Job Description

  • Welcome guests warmly and oversee the provision of a diverse range of food and beverage services inThe Living RoomLounge
  • Uphold and enforce all standards, policies, and proceduresregardingfood and beverage service within the lounge, prioritisingcolleagues training and development, guest satisfaction, product quality, and financial profitability
  • Supervise loungecolleagues, providing guidance and support tomaintainexceptional service standards and ensuring smooth operations during afternoon tea and dining services
  • Coordinate with management to implement training programs that enhance skills and knowledge in food and beverage service, fostering a culture of continuous improvement
  • Monitor guest feedback and take proactive measures to address any issues or concerns, striving to consistently exceed guest expectations and drive positive reviews

    Previousexperience in a luxury environment within the hospitality industry. Exceptional interpersonal and communication skills, with a focus on providing outstandinglevels of service.

    12 complimentary nights a year across Hyatt Hotels worldwide
  • Discounted hotel stays across Hyatt not just for you but also your family and friends from the day you start!
  • Uniform provided andlaundered complimentary
  • Headspace membership and access to our Employee Assistance Programme
  • 50% discount on food and beverages when you dine as a guest at selected Hyatt Hotels
  • Continuous learning and development opportunities to provide you with a clear career path as well as job promotion opportunities across Hyatt Hotels worldwide
    • At Hyatt 'We care for people so they can be their best'.This isdemonstratedin our values of Empathy, Integrity, Respect, Inclusion, Experimentation and Wellbeing. Joining us means you will be part of the ever-growing Hyatt family which has 1150 hotels in over 70 countries and is recognised as a Great Place to Work Company! Being part of Hyatt means always having space to be you. We are passionate about diversity,equityand inclusion. Our global teams are a mosaic of cultures, ethnicities, genders, ages,abilitiesand identities. Join a team that is making travel more human. Connected. Sustainable. Here, everyone's role matters. Opportunities are yours to shape. Your individuality is celebrated. At the heart of Hyatt is our shared belief that hospitality is more than just a job -it'sa career for people who care.

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