Bar Supervisor

Are you ready to elevate your career in hospitality? We have an exciting opportunity for a passionate Bar Supervisor to become an integral part of our thriving team at Ham Yard Hotel, where excellence is not just a goal but a way of life.

At Firmdale Hotels, we pride ourselves on delivering unforgettable experiences to our guests. With a reputation for luxury and innovation, we are committed to exceeding expectations at every turn. Join us in our mission to create magical moments for every guest, every day.

As a Bar Supervisor, you will play a pivotal role in the day-to-day operation of our bar. Working closely with senior management and team members, you will ensure that the highest standards of customer service are maintained, and our guests' expectations are consistently exceeded.,

• Overseeing the smooth running of the bar, maintaining impeccable standards at all times.


• Utilising your expertise in mixology, wines, and spirits to craft exceptional drinks and cocktails.


• Providing leadership and guidance to your team, fostering a culture of excellence and continuous improvement.


• Ensuring effective communication between all stakeholders, including management, colleagues, and guests.


• Upholding our commitment to exceptional standards through meticulous attention to detail.


• Leading by example with your professionalism, personal presentation, and dedication to excellence.


• Demonstrating resilience and determination to consistently deliver outstanding results.
  
  Previous experience as a Bar Supervisor or Head Bartender in a fast-paced, luxury venue, demonstrating your ability to thrive in a demanding environment.


• An excellent understanding of mixology, wines, and spirits, coupled with a passion for creating memorable experiences for our guests.


• Strong communication skills, allowing you to effectively liaise with team members, management, and guests alike.


• Superb attention to detail and a relentless pursuit of excellence in all aspects of your work.


• The ability to motivate and inspire your team through training, support, and solid leadership.


• Exceptional personal presentation, reflecting our commitment to excellence in every detail.


• Resilience and drive to consistently achieve and exceed goals, embodying our ethos of getting things right the first time.
  
  Love what you do!


Firmdale Hotels is an international award winning group comprising of 10 luxury hotels and 8 bars and restaurants in London and New York, offering exclusive training programmes and incredible career development. We are committed to deliver a great place to work, where excellent perks and benefits are offered, success is recognised and rewarded, long service is celebrated and everyone is involved in weekly, monthly and quarterly staff events

Firmdale Hotels embraces the unique qualities of each team member and encourages individuality - it starts with the person, not their CV. The company offers a warm environment, treating both employees and guests with respect and inclusivity.

We inspire our teams to love what they do and live the Firmdale values : attention to detail, resilience, passion, enthusiasm and the importance of relationships with one another and with our guests.

Firmdale Hotels, which won the Caterer's Best Employer Award at the 2020 and 2017 Cateys, has won several awards in recognition of its investment in people, including Best Candidate Experience and Excellence in Employee Engagement, as well as the Chef Development Strategy Award at the Springboard Awards for Excellence 2017

Why work for Firmdale?

We are committed to creating safe spaces to work, with our employees receiving support with lateral flow testing and the Covid 19 Vaccine. There is also a real focus on employee wellbeing, with activities and support available to all of our employees.

Here at Firmdale, you have the opportunity to have your say, with employee led committees allowing you generate ideas and really make a difference. Wait, there's more! Quarterly team events, volunteering and regular Manager catch-ups.

What makes Firmdale a great place to work?


• Competitive annual salary of £28,120 inclusive of service charge.


• Access to Wagestream our financial wellbeing app. Stream your accrued earnings before pay day, benefit from everyday savings and real time financial coaching.


• Health cash plan (including contributions towards dental, optical, alternative and complementary therapies)


• Discounted cinema tickets, gym membership, travel, retailers and restaurants


• Generous 30% discount off food and drinks at our restaurants and bars


• Complimentary meals on shift


• Referral bonus scheme for recommending top talent


• Flexible scheduling without split shifts


• Dry cleaning service for work attire and discounted personal dry cleaning


• Enhanced holiday allowance based on length of service


• Season ticket loan for convenient commuting


• Ongoing training, professional development, and fully funded English lessons


• Regular social events, team activities, and fitness sessions


• Benefits like cycle to work scheme and annual long service awards


• One allocated paid day per year for volunteering work


• Exclusive discounts at Design Hotels, staff sales, spa discounts, and product perks


• And much more!!


Why join Firmdale Hotels?

Firmdale Hotels is an international, award winning group of 11 luxury hotels and 10 bars and restaurants in London and New York. World renowned for their unique interiors and exceptional service, the hotels are trailblazers in hospitality and design.

We are delighted to have been recognised by the hospitality and travel industries for the great work our teams have achieved. To name a few of our recent awards and accolades:


• Times Best Places to Work 2024


• The Kings Award for Enterprise 2024 for outstanding contribution to International Trade


• GM of the Year Finalist - Helle Jensen - Cateys 2024


• Ham Yard Hotel - two AA Rosettes for Culinary Excellence, Ham Yard Bar & Restaurant, 2024 as well as an AA Breakfast Award


• Dorset Square Hotel - One AA Rosette for Culinary Excellence, The Potting Shed, 2024


• Warren Street Hotel - Travel & Leisure 'IT List' best hotels in the world


• Whitby Hotel, Crosby Street and Warren Street - Michelin keys


• The Soho Hotel and Ham Yard - Conde Nast Traveller 2023 Top Hotels in London.


• Number Sixteen - Best Boutique Hotels in London, The Times, 2024.


You can see a full list of our awards and accolades here: https://www.firmdalehotels.com/b/awards-accolades/

If you're ready to embark on a rewarding journey with Firmdale Hotels and contribute to our legacy of excellence, apply now to join our vibrant team at Ham Yard Hotel!

In line with the Asylum and Immigration Act 1996, we do require all applicants to have the eligibility to live and work in the United Kingdom. Documentation will be required at interview stage., Competitive salary

28 days paid holiday (including bank holidays) increasing with length of service

Companywide and departmental incentives, including a generous refer a friend bonus

Firmdale Experience and Long Service vouchers (Afternoon Tea, dinner for two, Film Club and an overnight stay)

We have created safe spaces to work and support our employees with regular lateral flow testing and time off to receive the COVID-19 Vaccine

Employee led committees allowing you to have your say, generate ideas and make a difference

Social events and team activities (bowling, quiz nights, netball teams and more)

Award-winning training opportunities (Apprenticeships, WSET, supplier visits and Master Classes to name a few)

Wellbeing activities and support available to all staff members

Perkbox - An employee platform offering a huge variety of discounts and our reward and recognition programme

Wagestream - An employee app to stream your wages before payday

Cycle to Work scheme

Discount at Design Hotels worldwide

Discounted dry cleaning

Uniform and meals provided