Bar Supervisor

As Bar Supervisor, you will need to be proactive and ensure the smooth running of the day to day operations of the bar.

This is a hands-on role so you will need to be comfortable with rolling up your sleeves and getting involved with service. We need someone with previous experience of working within a busy bar and restaurant with exposure to supervisory or management duties. Wine knowledge is advantageous with a passion for food and a genuine desire for providing excellent service to our guests.

Why work for Anglian Country Inns? Anglian Country Inns is an award winning family run business running for 25 years with 9 unique venues across East Anglia. ACI is rooted in a love of good food and warm hospitality. We won the Best Premium Food Offer at the National Publican Awards 2020 (the Oscars of the hospitality world) and our training and development program is leading the industry helping to shape Acorn Award Winning chefs. Our award-winning, family run pubs, restaurants and inns have an enviable reputation; for their great food, first class cocktails, premium wines and beers, punchy coffee, and most importantly, for our friendly, smiley, charming and knowledgeable staff. We want Anglian Country Inns to be fun and friendly places to work; where people love their jobs, feel happy and supported, and can enjoy helping us create the best possible experiences for our guests. Our Mission… Making People Happy Our Values… For us, it's all about the four 'F's: Family | Friends | Focus | Fun. Family… As a family business and believe in family values. We look out for every member of the team and treat everyone as we want to be treated ourselves. We work hard to create a workplace where everyone feels happy, supported and where people can develop and grow. We believe in people not numbers. Gender pay is important to us. Friends… We treat our guests like friends, always offering a warm welcome and committed to giving them the best experiences we can. We make a real effort to become part of the communities we serve, supporting local charities and forging strong, lasting relationships with local suppliers. Focus… We treat our guests like friends, always offering a warm welcome and committed to giving them the best experiences we can. We make a real effort to become part of the communities we serve, supporting local charities and forging strong, lasting relationships with local suppliers. Fun… We like to see smiling faces, and we know our guests do too, so we are always positive and have a sense of fun in all we do. We celebrate creativity and innovation and reward good ideas and excellent performance. We believe having fun is an intrinsic part of running a great business.

Our business is open all day every day so you will need to be flexible with the times you can work What's the role?

• Support the site in creating a great and welcoming environment
• Staying on top of bar stock, ordering, cellar conditioning and cleanliness and hygiene
• Encouraging the team to take pride in their work and provide highest standards of service
• Strive for excellence in all you do and driving repeat custom and sales in the bar
• To stay on top of guest requests and search for opportunities to go above and beyond for our guests, empowering the team to do that too
• To effectively manage guest complaints, escalating if required
• Recognising and celebrating the successes of your team
• Communicate effectively with your managers, your team and the guests
• Live the ACI values and work towards our mission of 'making people happy'
What's in it for you?
• Generous discount across all ACI sites on both food and drink
• Regular trips out to suppliers locally and internationally
• Great share of tips and tronc
• Staff Accommodation available
• Staff meals on shift
• Rising Stars program for career progression within the company
• Cycle to work scheme
• 'Live your life', charity day off each year
• Wine at cost
Anglian Country Inns Anglian Country Inns is a family run business that first opened its doors over twenty seven years ago and now we have nine award winning establishments across East Anglia, a coffee shop and brewery to boot! If you think you have the relevant experience and want to join our friendly family please don't delay and apply today, ACI site food and drink discount Cut price bike: Matched pension Refer a friend bonus Trips out Wine at cost Gym membership for managers Free food & drink on shift A drink on us every Saturday 'Live your life' charity day off each year We are looking for individuals to join our team who have a passion for creating memorable dining experiences and ultimately helping our mission of making people happy In return we will: reward and recognised your great work challenge and develop you look after you like family encourage you to develop and progress in your career celebrate your success And, importantly, have some fun whilst doing it