Barista

As a Barista at Origin Coffee, you will be an integral part of the team, providing exceptional coffee and customer service. You will become part of the barista team and support the General Manager in creating a welcoming atmosphere and upholding Origin's commitment to quality and excellence. Your role will involve preparing and serving coffee, maintaining the café's cleanliness, and contributing to a positive team environment.

Main Areas of Focus

• Guest Experience


• Coffee Preparation


• Team Support


• Operations


Role Responsibilities

Guest Experience

• Provide outstanding customer service, ensuring every customer feels welcomed and valued.


• Engage with customers to share your knowledge of our coffee offerings and help them make informed choices.


• Deliver home enthusiast courses as part of your ongoing training and development.


• Always maintain a friendly and professional demeanour.


Coffee Preparation

• Prepare and serve a variety of coffee drinks to the highest standards, following Origin's recipes and techniques.


• Maintain consistency and quality in every cup served.


• Stay updated with the latest trends and techniques in speciality coffee.


Team Support

• Collaborate with the General Manager and fellow baristas to ensure smooth daily operations.


• Participate in training sessions to continuously improve your skills and knowledge.


• Support team members in achieving a well-coordinated and efficient working environment.


Operations

• Ensure the café is clean, organised, and well-stocked always.


• Follow health and safety regulations, including food safety standards.


• Assist in inventory management and stock replenishment.


Brand and Marketing

• Help maintain and enhance retail displays to reflect the Origin brand.


• Support events and functions aimed at promoting Origin's brand and engaging customers.


Communication

• Maintain clear and effective communication with team members and management.


• Keep informed about any updates or changes in the café's operations and procedures.


Health and Safety

• Adhere to all health and safety guidelines to ensure a safe environment for customers and staff.


• Participate in regular health and safety training sessions.
  
  To be successful in this role, these are things that matter the most:


• Passionate about speciality coffee and committed to delivering exceptional customer service.


• Friendly, approachable, and able to build positive relationships with customers and team members.


• Reliable and punctual, with a strong work ethic., Previous experience in a café or hospitality setting


• Knowledge of coffee preparation techniques and equipment.


• Ability to work in a fast-paced environment and handle multiple tasks efficiently.


• Strong communication and interpersonal skills.


Essential Qualities

• A genuine love for coffee and an interest in learning more about the speciality coffee industry.


• Strong commitment to providing exceptional customer service and enhancing the customer experience.


• Keen eye for detail, ensuring every cup of coffee is prepared to the highest standard and the café environment is well-maintained.


• Ability to adapt to changing situations and handle unexpected challenges with a positive attitude.


• Collaborative and supportive, fostering a positive work environment and assisting team members as needed.


• Effective communicator, able to engage with customers and team members clearly and courteously.


• Efficient in managing time and tasks, ensuring smooth and timely operations.


• Comfortable with operating coffee machines and other café equipment, with a willingness to learn new skills.


• Maintains a professional demeanour, handling all interactions with integrity and respect.


• Previous experience in a specialty coffee setting is essential.


Desirable Qualities

• Proactive in identifying and resolving issues quickly and efficiently.


• Open to experimenting with new coffee recipes and contributing ideas for improving service and operations.


• Eager to participate in training sessions and continuously improve skills and knowledge.


• Able to handle a fast-paced and sometimes stressful environment with composure and efficiency.


• Interest in contributing to a positive local community through engagement and support of local initiatives.
  
  We've come a long way since 2004-and we're just getting started.


As one of the longest-standing independent coffee roasters on UK shores, the love of coffee fuels everything we do. We work to challenge the expected, crafting tangible experiences and products that are impactful and progressive. We work hard, and with integrity, to shape and share exceptional coffee, fairly, with all. As an B Corp accredited coffee roaster, we're not here to jump on bandwagons. No greenwashing. No jargon: an inclusive, global community, listening and speaking up for the future we believe in.

We build, nurture, and champion relationships at the source, celebrating farmers, cooperatives, and producers. We support direct trade, traceability, and quality. From crop, to cup, every step of our journey is considered; we're proud to be held accountable, always striving for better ways to do business, placing people and planet before profit.

Dedicated, curious, driven, and open-minded, we're not afraid to push boundaries and shape positive change. With a growing team of award-winning coffee professionals, a world-class coffee programme, six coffee shops, an ever-evolving product range, we continue to work hard to create inclusive spaces within Origin as well as everywhere we go, where conversations can grow. We move fast yet stay grounded, cutting paths through the noise, and have a lot of fun along the way. We're here for ideas, rolling up our sleeves, and sharing new perspectives. Opportunities are on the table-yours to shape, with full support.