Bed / Patient Flow Manager

The Bed Management service receives bed requests for AMH and MHSOP services between 8 am and 8pm seven days per week.

Bed Managers working the central virtual hub receive requests and identify the most suitable beds, maintaining a dialogue with referrers to facilitate timely bed allocation.

When not working in the central hub Bed Managers focus exclusively on patient flow, working into inpatient ward areas, attending patient meetings and facilitating leaves and discharges.

This post will focus exclusively on patient flow, between the hours of 8am - 4pm, Monday to Friday. Inpatient services have experienced sustained pressures in relation to bed capacity, so it is essential that patient flow is managed as effectively as possible. This post is Fixed term 12 months - Part time - 30 hours, The bed management service is operational between 8am to 8pm, seven days a week. However, the successful candidate will focus exclusively on patient flow, between the hours of 8am - 4pm, Monday to Friday within the Teesside area, with a focus upon inpatient wards at Roseberry Park Hospital in Middlesbrough.

We are seeking to appoint one enthusiastic, dynamic and well organised individual as bed manager, in an extremely fast paced environment, across our adult and older people's inpatient services.

You must be dedicated to delivering a high standard of care and optimising patient safety, by placing the right patients in the right place at the right time.

You will be able to demonstrate excellent interpersonal and communication skills as well as your ability to work well within a team, although some independent working is anticipated using own initiative and judgement, maintaining effective relationships and personal resilience to manage under pressure and in challenging situations where conflict may arise.

The post holder will need to have good problem solving skills, be creative and innovative in approach, identifying and anticipating any issues that may arise, working closely with colleagues to help find solutions to problems that can arise in the management of beds., The role may involve travelling to and from TEWV hospital sites and therefore the ability to travel across sites is essential and you would be expected to provide cover for bed manager colleagues across each of the localities when needed.

The central bed management team operate a Hub and Spoke model with bed managers taking central bed requests and working to facilitate patient flow within local geographical areas.