Benefits Officer Apprentice

We are looking for an enthusiastic, reliable and committed individual to join our Benefits Team, to undertake a Benefits apprenticeship and learn how to administer Housing Benefit, Council Tax Reduction and Discretionary Housing Payment applications. This a Level 4 Apprenticeship provided through the Institute of Revenues, Rating and Valuation that will give you an in depth understanding of this area of the Public Sector, giving you a great kickstart to your career if this is an area of interest for you. We are a small team that work closely together but also alongside the Housing, Homelessness and Council tax teams to make sure we are providing the best support to members of our community who come to us for help in meeting their rent and council tax costs.

We are looking for someone who can demonstrate the following:

• Interest in Local Government and helping residents of Rugby
• Strong Customer Service skills
• Good standard of education, including Maths and English GCSE grade C/4 or above
• Practical experience of ICT systems including working knowledge of IT programs i.e. MS office particularly Outlook, Word and Excel
• Good written and oral communication skills e.g. ability to speak with a range of people from all walks of life
• Ability to work effectively as part of a team, use personal initiative and take responsibility for individual tasks
• Ability to work under pressure in a performance managed environment
  
  Rugby Borough Council is dedicated to both Community and Colleague growth. With a focus on wellbeing and personal development, we offer a range of career opportunities where you can take pride in the positive changes you help create. Join an organisation committed to the success of one of the Country's fastest-growing boroughs and the people who make it thrive., Rugby's one of the fastest growing boroughs in the country and at Rugby Borough Council, we have ambitious plans to drive growth and investment in the future.
With our world-renowned status as the birthplace of the game, Rugby shall soon become home to the World Rugby Hall of Fame under an exciting new partnership between Rugby Borough Council and World Rugby. We recently opened a new leisure centre and a new crematorium, investments for our growing population - set to reach 130,000 in the next 15 years. And with major housing, retail and employment developments both recently completed and in the pipeline, it's an exciting time to live and work in Rugby. Rugby Borough Council aims to recruit staff who share our ambition and vision - and in return, we're committed to investing in your personal growth.


• 35 days leave (including 8 Bank Holidays and 3 extra days normally applied at Christmas)
• Generous Local Government Pension Scheme
• Flexi time scheme Annual leave purchase scheme
• Structured Induction Program
• Learning and Development opportunities including Future Leaders programmes
• Payment of a professional subscription for approved professionals
• Family Friendly Policies
• Independent Support for your health & wellbeing
• Generous compassionate leave
• Extra Benefits including Retail Discounts, Car Salary Sacrifice & Cycle to Work scheme and more