Benefits Senior Specialist

Roche fosters diversity, equity and inclusion, representing the communities we serve. When dealing with healthcare on a global scale, diversity is an essential ingredient to success. We believe that inclusion is key to understanding people's varied healthcare needs. Together, we embrace individuality and share a passion for exceptional care. Join Roche, where every voice matters.

The Position

Shape the Future of People Support Solutions at Roche

Roche is seeking a passionate and detail-oriented Benefits Senior Specialist to join our People Support Solutions team. In this role, you will focus on managing and enhancing our local benefits programme, including support for; payroll, absence management, and advisory support for employees, managers, and business partners. If you're looking to make a significant impact in a global organization and thrive in a customer-focused, fast-paced environment, this is the opportunity for you.

Your Role:

As a Benefits Senior Specialist, you will play a key role in ensuring the successful delivery of global and local benefits programmes. You will work closely with People & Culture (P&C) business partners and vendor management teams to ensure processes are efficient, compliant, and aligned with Roche's commitment to excellence people practices.

Key Responsibilities:

• Manage benefits programs, including insurances, flexible benefits, and long service awards, ensuring timely and accurate administration.


• Implement local benefits policies and support the global benefits program, including system setup, employee communications, and documentation updates.


• Support management of benefits vendors and monitor key Service Level Agreements (SLAs).


• Provide customer service on benefits-related activities, inquiry resolution, and troubleshooting.


• Monitor data flows across systems and ensure timely and accurate processing.


• Ensure regulatory compliance and align with country-specific requirements.


• Collaborate with P&C chapters to support system maintenance activities and drive continuous improvement initiatives.


• Provide advisory support to first-level support teams and serve as the expert for more complex inquiries.


• Actively contribute to process improvements and knowledge development within the team.


Who You Are:

• Education: A degree in a relevant field is preferred, or equivalent qualifications are acceptable.


• Experience: You bring significant experience in benefits administration within a shared service center environment, with knowledge of benefits operations and vendor management preferred.


• Skills: Advanced Excel and/or Google Sheets skills, excellent attention to detail, and strong analytical abilities are essential. You thrive in a matrix organization and can work independently in a fast-paced, changing environment.


• Communication: Strong English communication skills (written and spoken) are required. Proficiency in additional languages (German, French, Italian, Spanish, Portuguese, Hungarian, Chinese) is an advantage based on the region.


• Core Capabilities: You demonstrate customer centricity, end-to-end accountability, problem-solving, and a growth mindset in your day-to-day interactions.


Why Join Roche?

At Roche, we believe in fostering a collaborative, inclusive, and innovative work environment. As a Benefits Senior Specialist, you will have the opportunity to shape processes and contribute to meaningful outcomes that improve the employee experience across the organization. Join us in driving excellence in people support solutions and making a positive impact on our employees' lives.

Apply Now:

If you are ready to bring your expertise in benefits administration to a global leader in healthcare, we encourage you to apply.

Be part of a team that drives innovation and excellence in People Support Solutions at Roche.

Who we are

At Roche, more than 100,000 people across 100 countries are pushing back the frontiers of healthcare. Working together, we've become one of the world's leading research-focused healthcare groups. Our success is built on innovation, curiosity and diversity.

Our UK Pharmaceutical head office is situated in Welwyn Garden City, Hertfordshire, with beautiful countryside surrounding the area. Supported by major motorways & airports as well as being a 30 minute train ride to London, access is easy. Our award-winning office, known as Hexagon Place, was opened in 2005 and provides a modern, flexible working environment with facilities that are second-to-none. Around 2,000 people work at our Welwyn office in Global Early Development (pRED), Global Product Development (PD), Commercial (Rx) and our Corporate functions.

Roche offer a competitive salary plus the excellent benefits you would expect from a blue-chip organisation. There is a fully equipped gym on-site, a library and information centre, and an active sports and social club. We also have a subsidised staff restaurant providing foods to cater for every taste throughout the day. At the heart of the building is an informal meeting area known as The Street which features a coffee shop, snack machine and cashpoint. A second building on-site, called The Hub, contains modern meeting room and conference facilities. Roche promotes personal well-being and work-life balance. Therefore, flexible working options will be considered for all roles at Roche UK. Roche is committed to creating a diverse & inclusive environment. The statements herein are intended to describe the general nature and level of work being performed by employees, and are not to be construed as an exhaustive list of responsibilities, duties, and skills required of personnel so classified.
Furthermore, they do not establish a contract for employment and are subject to change at the discretion of Roche.

The statements herein are intended to describe the general nature and level of work being performed by employees, and are not to be construed as an exhaustive list of responsibilities, duties, and skills required of personnel so classified. Furthermore, they do not establish a contract for employment and are subject to change at the discretion of Roche Products Ltd. At Roche Products we believe diversity drives innovation and we are committed to building a diverse and flexible working environment. All qualified applicants will receive consideration for employment without regard to race, religion or belief, sex, gender reassignment, sexual orientation, marriage and civil partnership, pregnancy and maternity, disability or age. We recognise the importance of flexible working and will review all applicants' requests with care. At Roche difference is valued and we are proud to be an equal opportunity employer where you are encouraged to bring your whole self to work.


• Education: A degree in a relevant field is preferred, or equivalent qualifications are acceptable.


• Experience: You bring significant experience in benefits administration within a shared service center environment, with knowledge of benefits operations and vendor management preferred.


• Skills: Advanced Excel and/or Google Sheets skills, excellent attention to detail, and strong analytical abilities are essential. You thrive in a matrix organization and can work independently in a fast-paced, changing environment.


• Communication: Strong English communication skills (written and spoken) are required. Proficiency in additional languages (German, French, Italian, Spanish, Portuguese, Hungarian, Chinese) is an advantage based on the region.


• Core Capabilities: You demonstrate customer centricity, end-to-end accountability, problem-solving, and a growth mindset in your day-to-day interactions.
  
  Roche fosters diversity, equity and inclusion, representing the communities we serve. When dealing with healthcare on a global scale, diversity is an essential ingredient to success. We believe that inclusion is key to understanding people's varied healthcare needs. Together, we embrace individuality and share a passion for exceptional care. Join Roche, where every voice matters., At Roche, we believe in fostering a collaborative, inclusive, and innovative work environment. As a Benefits Senior Specialist, you will have the opportunity to shape processes and contribute to meaningful outcomes that improve the employee experience across the organization. Join us in driving excellence in people support solutions and making a positive impact on our employees' lives., At Roche, more than 100,000 people across 100 countries are pushing back the frontiers of healthcare. Working together, we've become one of the world's leading research-focused healthcare groups. Our success is built on innovation, curiosity and diversity.


Our UK Pharmaceutical head office is situated in Welwyn Garden City, Hertfordshire, with beautiful countryside surrounding the area. Supported by major motorways & airports as well as being a 30 minute train ride to London, access is easy. Our award-winning office, known as Hexagon Place, was opened in 2005 and provides a modern, flexible working environment with facilities that are second-to-none. Around 2,000 people work at our Welwyn office in Global Early Development (pRED), Global Product Development (PD), Commercial (Rx) and our Corporate functions.

Roche offer a competitive salary plus the excellent benefits you would expect from a blue-chip organisation. There is a fully equipped gym on-site, a library and information centre, and an active sports and social club. We also have a subsidised staff restaurant providing foods to cater for every taste throughout the day. At the heart of the building is an informal meeting area known as The Street which features a coffee shop, snack machine and cashpoint. A second building on-site, called The Hub, contains modern meeting room and conference facilities. Roche promotes personal well-being and work-life balance. Therefore, flexible working options will be considered for all roles at Roche UK. Roche is committed to creating a diverse & inclusive environment. The statements herein are intended to describe the general nature and level of work being performed by employees, and are not to be construed as an exhaustive list of responsibilities, duties, and skills aaa
Roche of personnel so classified.
Furthermore, they do not establish a contract for employment and are subject to change at the discretion of Roche.

The statements herein are intended to describe the general nature and level of work being performed by employees, and are not to be construed as an exhaustive list of responsibilities, duties, and skills required of personnel so classified. Furthermore, they do not establish a contract for employment and are subject to change at the discretion of Roche Products Ltd. At Roche Products we believe diversity drives innovation and we are committed to building a diverse and flexible working environment. All qualified applicants will receive consideration for employment without regard to race, religion or belief, sex, gender reassignment, sexual orientation, marriage and civil partnership, pregnancy and maternity, disability or age. We recognise the importance of flexible working and will review all applicants' requests with care. At Roche difference is valued and we are proud to be an equal opportunity employer where you are encouraged to bring your whole self to aabt
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