Benefits Service Manager

The Benefits Service within SEL Mind is a well-established offer of support to clients who need to access welfare benefits they are entitled to receive.

The service currently provides casework support for people who need to challenge benefits decisions across the three boroughs of Bromley, Lewisham and Greenwich. There is also a cross-area team of volunteers who assist with form filling and all aspects of the assessment process. During 2024, we have consolidated management of the benefits service to provide a robust and accountable level of support. This role will take responsibility for the team and have a leading role in developing the service for the future., Please note we're not responsible for the content of job ads, as they're posted by the recruiter. We'll aim to resolve the reported issue and we'll use your feedback to improve the quality of our ads.

We are looking for a Benefits Service Manager with significant experience of working within welfare benefits. You will have a good understanding of the needs of people with mental health problems and the links with welfare issues. Applicants should have previous experience of thinking strategically to develop a service and ideally of managing a team to deliver the support. An ability to work independently but collaboratively, to be proactive and show initiative is essential for this role.

SEL Mind supports people with mental health problems and dementia in the boroughs of Bromley, Greenwich, Lambeth, Lewisham and Southwark. We are proud of our diverse workforce and know that our organisation is made stronger by the variety of backgrounds, experience, and ideas within it. We promote a culture of inclusion and representation, and are working hard to build a workforce that even better reflects the communities we support.

SEL Mind is somewhere that you can be your authentic self without fear of discrimination on the grounds of ethnicity, sexual orientation, disability, neurodivergence, gender, age, lived experience of mental health problems or anything else that's part of who you are.