Benefits Subsidy Manager

What are the projects / key areas of work that the post holder will work on in the role? What best sells this role? As the Benefit Subsidy lead, a large part of your role will be the day-to-day management of the Housing Benefit Subsidy claim. As well as providing hands on technical expertise you will provide direction and advice to an established team of officers to ensure that service goals and objectives are met, and the income from the Housing Benefit subsidy claim is maximised. Benefit Service is a fast-moving service in a demanding and ever-changing environment. This position will support our Service Manager in Benefits, Technical, and Financial Assessments by driving policy and compliance efforts, optimizing benefit subsidy, and forecasting financial outcomes as well as working as part of a wider management team and across service areas to achieve continuous service improvements. The main duties of this role include:

• Ensuring the timely and accurate completion of the Housing Benefit Subsidy certification.
• Manage subsidy processes, internal and external audit responses, and legislative compliance, influencing key policies and procedures for service efficiency.
• Identifying and monitoring areas of risk and potential subsidy loss within the Housing Benefit caseload and making recommendations for improvement.
• Providing hands on technical expertise in respect of more complex cases.
• Identifying areas for service development, and co-ordinate and lead the implementation of new initiatives and solutions.
  
  Please insert the key qualities of the ideal candidate you are looking for (attitudes, abilities, personal qualities, fit etc.).
Experience Qualifications We are looking for someone who:
• Has an in-depth understanding Housing Benefit, Council Tax Support, and related welfare benefits.
• Has expert knowledge and experience of Housing Benefit legislation, of Housing Benefit Subsidy rules practices and an understanding of the financial impact to the Council.
• Is well organised, resilient, passionate in their approach, able to inspire confidence and work collaboratively.
• Has the ability to work effectively with minimum supervision and to take responsibility for their own workload and decisions, working on their own initiative and consistently meeting deadlines.
• Has excellent verbal and written communication skills along with the ability to effectively use a wide range of IT systems and applications. This should also include knowledge and experience of the IT systems used for Benefit Administration at Brent.