Bereavement Team Coordinator and Support Worker (BWH Team)

This is an exciting and rare opportunity for an experienced and compassionate person wishing to spend a year working with a dynamic team aiming to provide the highest standards of bereavement and palliative care to families across the Trust. The team are based in Woodland House, this is an onsite standalone bereavement care facility based at the Birmingham Women's Hospital that provides a non clinical, therapeutic space space for families experiencing pregnancy loss.

The post holder will be the key administrator for the team and service, and also participate in supporting families experiencing pregnancy loss from the earliest stages of pregnancy through to the death of a baby., Administration:

The post holder willbe responsible for managing a full range of administrative tasks, coordinating patient appointments, meetings, maintaining records (including patient notes), and handling correspondence. This will involve providing direct support to the Bereavement Team, which requires strong organisational and multitasking skills. A substantial element of the role is the mandatory reporting required after perinatal bereavement, which must meet statutory timelines. Effective and accurate IT skills will be required. Participation in planning, and attendance at events organised by the Trust for bereaved families, including maintaining accurate and up to date invitation lists, working closely with the team to ensure inclusion, and avoiding unwanted correspondence.

Support:

The role involves offering both face-to-face and telephonecontact with families dealing with the pregnancy loss or the death of a baby. This requires a compassionate and empathetic approach and excellent communication skills to navigate sensitive conversations.

This role involves direct care of bereaved families who may wish to spend time with their baby after pregnancy loss or death, which requires profound sensitivity and emotional skill. It is important to be clear about the delicate nature of this responsibility.

The post holder will alsoassist clinical staff in their work with bereaved families, offering administrative support and advice, and support with memory making.

The successful applicant will be provided with training opportunities and support to fulfill the role, you need to be able to work under pressure and be flexible to meet the needs of the service. You will be self motivated and well organised, and enjoy working in a small, high profile team. We also want to see what you can bring to the team and the role too.

This role requires a unique combination of administrative efficiency, emotional resilience, and sensitive communication skills as it involves working in a challenging but crucial area of healthcare.

Birmingham Women's and Children's NHS Foundation Trust is the first of its type in the UK. Our Trust was formed in February 2017 to drive forward our commitment to provide the highest quality, world-class physical and mental health care for our women, children and families. Uniting our hospitals means more seamless care; more investment to make greater advances in our specialist treatment and world-leading neo-natal and fetal work. Importantly, it also gives us a greater voice in shaping the future of family-centered care.

Birmingham Children's Hospital is a UK leading specialist paediatric centre with an international reputation in several areas.

Birmingham Women's Hospital is one of two dedicated women's hospitals in the UK, with the busiest single site maternity unit, delivering more than 8,200 babies a year offering a full range of gynaecological, maternity and neonatal care.

Forward Thinking Birmingham (FTB) Mental Health Services are a unique, innovative community and inpatient mental health partnership. Alongside partners FTB offers care pathways of mental health assessment and treatment for young people aged 0-25 years old.

Our Trust is committed to creating the best place to work. We believe in promoting and enhancing inclusion, diversity and equality and encourage applications from all areas of the community, who meet the criteria for the role, regardless of age, gender identity, disability, race, religion or sexual orientation.