Billing Officer - Castle Point Borough Council

30825

Essex County Council, Braintree

Full time
Temporary
Onsite working

Posted today, 23 Oct | Get your application in now to be one of the first to apply.

Closing date: Closing date not specified

job Ref: 71d490fb13484718a550d0c0964b2de1

Full Job Description

To determine Council Tax liability and accurately maintain Council Tax accounts for annual and daily billing
To respond to enquiries by telephone, letter, email, web forms and in person, and assist the NDR Officer with enquiries from Business Rate Payers, as required
To verify and issue Council Tax bills and adjustments notices to Council Tax payers
To receive and action various reports and forms e.g. tell us once, death list and housing weekly list
To work with the Benefits and Compliance Teams to ensure the necessary amendments are made
To set up new build properties on Civica and report to the Valuation Office for banding
To assist with the review of discounts, exemptions and disregards for Council Tax

An exciting opportunity has arisen to join our successful Council Tax Billing Team. This role is interesting and varied and we are looking for an enthusiastic team player who can support us maintaining accurate records, deciding appropriate discount, exemptions and disregards amongst other responsibilities. You will also need excellent communication skills to liaise with the public, other Council departments, Llndlords and advice agencies.
Have experience and knowledge of Council Tax
Have experience of Microsoft Office and a revenues system, ideally but not limited to Civica Open Revenues
Have good verbal and written communication skills, with the ability to support customers and stakeholders in a calm and sensitive way sometimes in difficult situations
Have the ability to demonstrate awareness and understanding of equal opportunities and other people's behaviour, physical, social and welfare needs