Blood Transfusion Telephone Coordinator

We are a CPA and IBMS accredited department serving a major university teaching hospital with many clinical specialities. The laboratories utilise state-of-the-art equipment. We provide a comprehensive range of haematology and blood transfusion laboratory services and specialty diagnostic testing and reference work for leukaemia, haemostasis, thrombosis and haemoglobinopathies.

We are looking for a suitably motivated and enthusiastic individual ideally with laboratory and call handling experience. You will have working knowledge of laboratory areas, including health and safety awareness.

You will be required to work at all Manchester University Hospitals NHS Foundation Trust sites, dependent on the needs of the service. However this post is expected to be based initially at the Oxford Road Site. The department is looking for an individual to work five afternoons/evenings per week Monday to Friday between13:45 and 21.00 (alternating on a weekly basis 13.45 to 18.45 and 16.00 to 21.00) to provide telecommunications support for the blood tranfusion department. However you may be required to work your contracted hours as and when necessary to meet the service needs of the department. Shift patterns will be determined by your line manager and you are required to work your contracted hours as and when necessary to meet the service needs of the department., The Post holder will act as a Health Care Scientist (HCS) / Medical Laboratory Assistant who assisting BMSs at a high level of expertise and knowledge provides scientific services to patients and clients as an aid to clinical diagnosis.

The post holder will undertake and assist in the reporting on biomedical investigations, utilising the appropriate testing to assist the Biomedical Scientists and thus ensure the correct clinical diagnosis. To perform a range of Haematological technical and scientific activities, including testing samples referred from other NHS laboratories.

Handling of telephone enquiries to the Blood Transfsuion department regarding sample and product avaialbility. To ensure that all telephone enquiries and orders coming into the Transfusion Laboratory are handled promptly and professionally and details and actions are passed to BMS staff and are appropriately recorded. Tracking of Blood & Blood Components throughout the Trust to ensure appropriate storage and records are kept. The cleaning and disinfection of equipment and laboratory areas and the disposal of tissue and patient samples in accordance with relevant guidelines. This role will require the development of expertise in handling Transfusion calls, good organisation skills and obviously good interpersonal skills. This job may be pressurised and the post-holder needs to be able to perform appropriately under some pressure.

MFT is England's largest NHS Trust with a turnover of £2.8bn & is on a different scale than most other NHS Trusts. We're creating an exceptional integrated health & social care system for the 1 million patients who rely on our services.

Bringing together 10 hospitals & community services from across Manchester, Trafford & beyond, we champion collaborative working & transformation, encouraging our over 28,000 workforce to pursue their career goals. We set standards that other Trusts seek to emulate so you'll benefit from an extraordinary scale of opportunity.

We're also creating a digitally enabled organisation to improve clinical quality, patient & staff experience, operational effectiveness & driving research & innovation through the introduction of Hive; our new Electronic Patient Record system, launching in September 2022.

We're proud to be a major academic Research Centre & Education provider, offering a robust infrastructure to facilitate high-quality research programmes. Moreover, we're excited to be progressing our MFT Green Plan along with our vison to become an Anchor Organisation, creating new jobs, promoting healthy lifestyles, developing skills and contributing to a zero-carbon environment for the benefit of the local neighbourhood.

At MFT, we create & foster a culture of inclusion & belonging, provide equal opportunities for career development that are fair, open & transparent, protecting your health & wellbeing & shaping MFT's future together.