BMW Host

As the BMW Host, you'll be the first point of contact for our customers and visitors, embodying the quality and excellence that BMW is renowned for. You'll provide a warm welcome, ensuring each guest feels valued from the moment they arrive, whether they're visiting in person, contacting us by phone, or reaching out via email.

Your key responsibilities will include:

• Greet and Guide: Welcome every customer and visitor to the Centre, offering a tailored service based on their needs.


• First-Class Service: Escort customers to their destinations, maintain regular contact, and ensure their experience is smooth and enjoyable throughout their visit.


• Attention to Detail: Conduct weekly audits to ensure the Centre always meets the high standards expected of BMW and Vines.


• Customer Interaction: Efficiently handle customer data, follow up on queries, and ensure all communications are managed promptly.


• Team Collaboration: Work closely with Sales, Aftersales, Parts, and Reception to ensure seamless customer service from start to finish.


• Showroom Presentation: Keep the reception and customer areas spotless, manage the showroom traffic log, and ensure that everything is in its place to create a professional, welcoming environment.
  
  Exceptional communication abilities, both face-to-face and in written correspondence


• Proven administrative skills with a talent for efficiently juggling multiple tasks.


• Ability to remain composed and approachable in high-pressure situations, maintaining a friendly yet professional demeanour.


• A proactive and resourceful mindset, eager to assist and contribute to team success.


• A strong passion for providing outstanding customer service in a premium setting.
  
  Are you passionate about delivering exceptional customer service? Do you have the confidence, charisma, and professionalism to represent one of the world's most prestigious automotive brands? At Vines, our customers are at the heart of everything we do, and we're looking for a BMW Host who will offer a first-class, luxury experience to every visitor.
  
  Awesome Team: Work with friendly, passionate people who love what they do.


• Exciting Challenges: Keep things interesting with new tasks and challenges every day.


• Great Perks: Competitive pay, cool benefits, and plenty of room to grow.


• Training Provided: Don't worry if you're new to this; we'll give you all the training you need to succeed!


• 24 Days Holiday: Plus bank holidays, increasing to 29 days with service.


• Birthday Off: Celebrate your special day!


• Staff Purchase Scheme: Discounts on cars and motorbikes.


• Health Plan: Medical health cash plan.


• Enhanced Parental Benefits


• Flexible Holidays: Buy and sell holiday days.


• Growth Opportunities: Job shadowing scheme and training at the BMW Academy.


• Extra Perks: High street discount vouchers, sabbatical leave, long service awards, and much more!, Similar searches: BMW Careers, Permanent, Full-time, Sales / Customer Service, Less than £29,999