Bodyshop Customer Advisor

The role of Bodyshop Advisor is to create outstanding customer confidence in the service offered by Partridge of Hampshire by ensuring a professional performance and exceptional commitment to customer care. You will be responsible for ensuring the highest standard of courtesy, integrity and empathy when interacting with customers and members of the public Day to day you will receive customer enquiries by telephone and in person and successfully convert these into firm bookings, ensuring the highest standard of courtesy and integrity when interacting with customers and members of the public. Part of the role is to maximise sales and profitability by selling core, value-added and incremental products. Furthermore, you will provide general clerical assistance for the Bodyshop Department and assist in the day-to-day running of the business to enhance the reputation of Partridge of Hampshire at every opportunity when interacting with others.

We're on the hunt for a high-energy, people-focused professional to join our dynamic team in Winchester. If you thrive on delivering unforgettable customer experiences and are excited to work with a team as enthusiastic about BMW and MINI as you are, this is your opportunity to shine!, As a Bodyshop Advisor you will be resilient with excellent communication skills. You will be passionate about what we do and who we are. With strong problem-solving skills and the ability to think on your feet you are always willing to go the extra mile. You will be focused on delivering results and meeting customer expectations, setting high standards for quality and can follow instructions and procedures. Your Qualifications & Skills:

• Excellent communication and interpersonal skills, with the ability to liaise with a variety of internal and external stakeholders.
• Ability to work well under pressure and manage your time and resources effectively and efficiently.
• High attention to detail and the ability to produce accurate administration
• Strong teamwork skills and the ability to work independently with minimal supervision.
• Flexible in your approach.
• Strong customer focus and the ability to build relationships with colleagues and customers.
  
  Are you ready to take your career to the next level with the largest BMW and MINI retailer in the UK? Where our people are just as important as our customers? Join Partridge of Hampshire, where passion meets precision and our team's dedication fuels every drive forward!, This isn't just a job - it's a chance to be part of a family-owned business that's redefining the BMW and MINI experience across Hampshire. Led by the inspiring Toby Partridge, whose three decades of dedication to the BMW brand have established us as a regional powerhouse, our team lives and breathes excellence.
What We Offer: Work with Iconic Brands: Join a team as passionate about BMW and MINI as you are! Growth-Oriented Culture: We value ambition and support your career development at every step. Family-Owned Values: Our close-knit team is inspired by a hands-on leader who leads by example. Best in class: We pride ourselves that every department is ranked within the Top 15% in the country. Celebrate success: We recognise our successes internally with tailored staff experiences.


• 22 days' annual holiday plus bank holidays
• Excellent training and career development opportunities
• Employee discount scheme
• Corporate gym rate
• Pension scheme
• Staff parking
• Annual staff party and opportunities to get involved with charitable, social, and sporting events throughout the year.