Booking Admin Clerk

In this role, you will be providing support for the booking processes of all follow-up outpatient appointments ensuring they meet the guidelines connected to Partial Booking and Full Booking for specialties within Medicine. You will be assisting with booking, ensuring all slots are fully utilised and effective slot management processes are followed. You will also be collecting and recording data accurately and meet objectives set out by the Administration Manager, ensuring patients meet their 18 week pathway and being responsible for adding patients to the Outpatient Waiting lists. To support the delivery of a high quality, safe and compassionate healthcare service, all staff are expected to act as a role model to others in all aspects of their work and consistently demonstrate NNUH's 'PRIDE' values of People focused, Respect, Integrity, Dedication and Excellence.

We are looking for a Booking Administration Clerk to become a member of a truly collaborative and hardworking team who provide administrative support with the Cardiology Department This will include booking/cancelling patients for various tests required, utilising the treatment areas and nursing resources efficiently. The post holder will work as part of a team providing waiting list management for the Medical Directorate. This role relies on close working relationships between Consultants, Secretaries, Ward Staff and patients.

• Entrance to not just a job but a career that makes a difference to Norfolk.
• Collaborative working approach means that the team is responsible, no lone working allowed here!
• Opportunity to network across NNUH Trust, working with people from all walks of life in Norwich
• Opportunities to further your education, and branch out within the Trust or the wider NHS
As a team and a department, we strive to promote innovation, we love to hear new ideas! In this role you will have opportunities to adapt, improve and create new and existing ways of working, while making a difference to our patients., Join us at the Norfolk and Norwich University Hospital and be part of a workforce of over 10,000 staff! The NNUH is one of the largest NHS trusts in the UK, providing first-class acute care for around one million people, living in Norfolk and surrounding areas. We are a teaching and research hospital, at the forefront of innovation, home to state-of-the-art facilities, such as the Quadram Institute. We are pleased to work closely with the University of East Anglia, providing teaching opportunities for our staff and placement opportunities for their students. We attract some of the best and leading professionals from across the country and are proud that our workforce represents 94 countries from across the world. We are a friendly, collaborative hospital, working with local services and home to N&N Hospitals Charity

We can offer you the full range of NHS benefits/discounts and in addition:
• Flexible working hours
• Fast Track Staff Physiotherapy Service
• Multi Faith prayer room
• Discounted gym memberships
• Excellent pension scheme and annual leave entitlement
• Wagestream - access up to 40% of your pay as you earn it
• Free Park & Ride service direct to NNUH site
• Free 24-hours confidential counselling support
• On-site Nursery
• On-site cafes offering staff discounts
• Support in career development
• Flexible staff bank
• Salary Sacrifice schemes including lease cars, Cycle to Work scheme and home electronics