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Booking Coordinator

Calibrate UK Ltd

Booking Coordinator

£24170

Calibrate UK Ltd, Orchard Square, Sheffield

  • Part time
  • Temporary
  • Remote working

Posted 2 weeks ago, 8 Jun | Get your application in now before you miss out!

Closing date: Closing date not specified

job Ref: 712538efd84348c28bb80afef7798084

Full Job Description

We require a new member of our booking team to work remotely from home under the leadership of our Lead Booking Coordinator. Your key responsibilities will be:

  • Liaising with customers via the telephone & email scheduling new jobs & re-booking existing customer jobs for UK based technicians.

  • Replying to customer queries via phone and email.


    • Full training will be provided along with ongoing support, both face to face, via phone and our interactive booking system.

  • Able to prioritise tasks and adaptable to varying workload.

  • Be self motivated.

  • Good geographical knowledge of the UK.

  • A personable individual with excellent communication skills.

  • Hardworking with good organisational skills.

  • Capable and happy working solo for the majority of the time.

  • Access to broadband internet


    • Desirable attributes:
  • Experience in a similar role.

  • Your role may involve working in our headoffice at Sheffield during staff training or events.


    • Our success will rely on your ability to uphold strong customer relationships and be flexible to customer demands.,
  • A-Level or equivalent (preferred)


    • Experience:
  • You will be an exerienced call handler in a customer facing role.

  • Working on multiple tasks at one time., GCSE or equivalent (preferred)


    • Experience:
  • Customer service: 1 year (preferred)

  • Administrative experience: 1 year (preferred)


    • Language:
  • English (required), GCSE or equivalent (preferred)


    • Experience:
  • Customer service: 1 year (preferred)

  • Administrative experience: 1 year (preferred)


    • Language:
  • English (required)


    • Licence/Certification:
  • Driving Licence (preferred)

    Calibrate U.K. Ltd is an independent company operating nationwide medical equipment calibration, servicing, repair and PAT testing services. We are a growing team of remote based office based staff and nationwide technicians.

    Company pension

  • Flexible schedule

  • Work from home


    • Schedule:
  • Three days per week 8:30am - 17:00pm - The days are set at Monday/Wednesday/Friday., Job Types: Part-time, Permanent.


    • Contract length: 6 months

    Expected hours: 27 per week

    Benefits:
  • Company pension

  • Free parking

  • On-site parking

  • Work from home


    • Supplemental pay types:
  • Performance bonus