Booking and Scheduling Clerk

Would you like to join a large organisation, feel valued and learn new skills? If you have excellent organisation and communication skills, there is an exciting opportunity to join our Gastroenterology admin team at Manchester University NHS Foundation Trust. We have an opportunity for a booking and scheduling clerk within the Gastroenterology Service based at NMGH. We are looking for a dynamic individual who can provide a first-class service to the patients in Gastroenterology at North Manchester General Hospital. The successful applicant will need to have a keen eye for detail, work well under stress and be able to adapt to an ever-changing priority workload. The role is fast-paced and excellent organisational skills are essential. You must be confident and work well on your own and also alongside our friendly, hard-working and fun team. We offer a rewarding role that includes challenge, feeling part of a team, purpose, and value. You will be supported by a strong management structure and be included in the benefits of working for the NHS in an Administration role. You will receive yearly appraisals and training opportunities with the encouragement and support for ongoing development.

• Due to the high response this post may attract, candidates are advised to submit applications early to avoid disappointment as we reserve the right to close the vacancy at the first 50 applicants, The post holder will be responsible for providing an efficient and high quality service in the management of booking and scheduling waiting lists, ensuring that key access standards are met in line with the requirements of the Trust access policy.
Responsible for providing efficient and high quality administrative support. Adding patients to a waiting list ensuring patients are on the correct pathways, validating this and amending as necessary. Recording patient cancellations and DNAs ( Did not Attends) Liaising with consultants with regards to additions to clinics and clinic changes. Using other systems such as ERS to manage referrals in a timely manner.

MFT is one of the largest NHS Trusts in England with a turnover of £2.8bn & is on a different scale than most other NHS Trusts. We're creating an exceptional integrated health & social care system for the 1 million patients who rely on our services every year. Bringing together 10 hospitals & community services from across Manchester, Trafford & beyond, we champion collaborative working & transformation, encouraging our 30,000 workforce to pursue their most ambitious goals. We set standards that other Trusts seek to emulate so you'll benefit from a scale of opportunity that is nothing short of extraordinary. We've also created a digitally enabled organisation to improve clinical quality, patient & staff experience, operational effectiveness & driving research, and innovation through the introduction of Hive; our Electronic Patient Record system which launched in September 2022. We're proud to be a major academic Research Centre & Education provider, providing you with a robust infrastructure to encourage and facilitate high-quality research programmes. What's more, we're excited to be embarking on our Green Plan which sets out how MFT continues to play its part in making healthcare more sustainable. At MFT, we create and foster a culture of inclusion and belonging, provide equal opportunities for career development that are fair, open, and transparent, protecting your health and wellbeing and shaping the future of our organisation together.