Bookings Co-ordinator

We have an exciting opportunity for two motivated and well organised people to join our already established Radiology Bookings team, working at County Hall, Taunton.

The job role involves providing a high quality bookings service for patients in line with internal guidelines and within set National targets., On a daily basis book appointments for all radiology modalities including community hospitals either electronic or paper referrals.

To work in a busy contact centre style environment with high volume incoming and outgoing calls. this also includes sending letters out via the Synertec service or in-house.

To use different hospital systems e.g., Radiology Information System (RIS) and main hospital system MAXIMS hospital system.

To follow internal flow charts, scripts, bookings processes and other information when making bookings and advise on patient preparation.

This is a very busy role with high volume calls and would suit a customer care driven individual who is able to use their initiative and have the ability to cope with the demands of the service and work effectively as a team member.

As an organisation, the NHS offers a wide range of benefits including flexible working, fantastic pension contributions, market leading annual leave allowance, career progression and regular conversations, not to mention our Blue Light Card and NHS exclusive discounts.The benefits of working in Somerset include the idyllic countryside, with our areas of outstanding beauty and stunning coastlines. You will get to enjoy these perks whilst still only being a stone's throw away from bustling city centres like Bristol, Bath and Exeter and only two hours away from London.There are excellent educational facilities in the area and, when compared to other regions, house prices are reasonable. You will to experience the best of both in Somerset, the countryside and the cosmopolitan -- there is truly something for everyone!