Branch Telesales Assistant

Our success is built on strong relationships with our customers so it’s essential that you can help deliver the highest standards of service - the key thing is to be helpful and friendly, you will likely get to know our customers on a first name basis. You will handle requests, provide information on our products, prepare quotes and help each customer with their purchase, taking our sales from good to great. You will learn how to negotiate with our suppliers and customers and you will also be responsible for ensuring the safe and correct movement of our products around the branch. Safety is at the forefront of everything we do, your aim will be to ensure that our standards never slip, by adhering to all stay safe policies and procedures., David Wade is a part-time Branch Manager at Travis Perkins Cambridge Kilmaine, having been with us for almost four years. In 2021 David became a father for the first time, which encouraged him

This is a key customer facing role, you just need the ability to provide great customer service, we can teach you the rest. Are you:

• Highly adaptable, resilient and tenacious with high levels of energy and drive.
• Someone who thrives in a dynamic and fast paced environment.
• Friendly and outgoing, happy to communicate face to face to build strong lasting relationships
  
  Are you seeking a sales customer focused role where no 2 days are the same? Are you confident in making a fantastic first impression, building long-lasting relationships and going above and beyond to provide a great service to our customers? We are Travis Perkins, the UK’s largest builders merchant and this may be the perfect opportunity for you., You may not know much about Travis Perkins, but if you look a bit closer you might be surprised, despite our size, we have the values of a family run business and the mindset and ambition of a forward thinking Company. We pride ourselves on being a great place to work, that's why we have been voted one of the UK’s Top Employers every year since 2010. We offer our employees access to extensive career opportunities across our 5 leading businesses. We operate out of more than 1400 outlets nationwide and have over 20,000 colleagues., Our businesses span the trade, home improvement and DIY markets and our aim is to offer the best for our employees, customers, suppliers and the communities around us which helps bring our strategy to life., Charlotte joined the Travis Perkins Group with no previous experience in the industry but has since gained a promotion and is now Assistant Manager at our Tool Hire branch in Hemel Hempstead, Since June 2022, David has been part-time in his role as Branch Manager and his 'new role as house-husband' (his words!)
  
  You will be working alongside some great individuals at our Travis Perkins Branch on 77 South Lambeth Road, Vauxhall, SW8 1RJ. This is a telephone sales role and your working hours will be Monday to Friday 0730-1700.
You don’t need an in-depth knowledge of builders merchants to join the team, as there will be plenty of coaching and training to get you up to speed, we’ll give you the confidence to deliver the exceptional service we expect. What’s in it for you? In return for your hard work you will receive the following:
• 6 weeks annual leave (inclusive of bank holidays)
• Competitive salary with annual salary reviews
• Contributory pension scheme
• Colleague discounts across a variety of Group businesses including special discounts across Tool Station, Tool Hire and our Trade Merchanting businesses