Breakfast Assistant

We have a fantastic opportunity to join our team as a Breakfast Assistant at Holiday Inn Express Manchester Hotel. The moment a guest steps into one of our hotels, they walk into a genuinely memorable experience. You'll create a warm atmosphere that makes our guests feel at home in any location. As a Breakfast Assistant, you'll help to ensure our guests have an enjoyable breakfast experience. Your day-to-day

• Stay one step ahead of guests' needs - record and act on their preferences, and handle their messages, requests, questions and concerns
• Be a trusted contact for all guests. Help them with anything from bill issues to local knowledge, and loop in management when necessary
• Stay safe all the time. Following our safety procedures, you'll report all incidents and wear any protective gear needed
• Take pride in your appearance and place as a brand ambassador
• Jump into other ad-hoc duties when your colleagues need your help
• Help with washing up and other kitchen duties when needed
  
  Customer service skills
• Hospitality experience is advantageous
• Punctual, you need to be able to start your shift early
• Must speak fluent English
  
  Employee & Friends/Family discounted rates at Heeton-operated hotels and IHG employee travel Programme
• Referral scheme
• Life Assurance, Income Protection and Employee Assistance schemes
• Numerous voluntary benefits, including buy holiday scheme, Cycle to Work, Medicash Health Plan and many more
• Heeton is an expanding company which offers excellent career, training and development opportunities
• Fantastic career potential with one of the UK's fast-growing hotel operators
• Retention bonus on completion of 3 and 6-month service
A convenient central Manchester hotel with excellent transport links is a short walk from Manchester city centre. The M60 and M62 motorways are both close by, and Manchester Airport is only 10 miles away. Nearby Manchester Piccadilly station has direct trains to London.