Breakfast Manager - London

The Langham, London; Europe's first Grand Hotel and Forbes 5

• rated property, is currently recruiting for a Breakfast Manager in our Palm Court lounge. The dazzling Palm Court is famed as the place where the tradition of afternoon tea was born over 150 years ago. In this role, you will take the overall responsibility for the effective running and organisation of the breakfast service.
As a Palm Court Restaurant Manager, your main role will be to:
• establish and maintenan an effective Breakfast operation with an emphasis on high class, efficient, courteous service
• recruit, retain, lead, develop and inspire the Breakfast team in delivering excellent service and build guest loyalty
• adopt a strategic approach in achieving business results
• lead and drive the daily operations of breakfast service
• maintain and promote a quality product whilst keeping abreast of changes in the market place
• demonstrate a real understanding of achieving and maintaining quality through effective service management
• work collaboratively with management colleagues to further the overall business objectives of the hotel, We are extremely proud to be recognised as an environmentally conscious hotel, constantly striving to improve our eco policies and initiatives to help preserve our world for future generations. We attained Platinum Earthcheck certification for the 4th consecutive year in December 2023, making us the first UK hotel to achieve Platinum status in 2020 and one of only two hotels in Europe and the UK currently holding this prestigious certification.
The Langham London, London's Original Grand Hotel and flagship of the international Langham Hospitality Group comprises 380 luxury bedrooms and suites and Palm Court restaurant, the Artesian Bar and Wigmore Tavern, extensive Meeting & Events facilities, Europe's first Chuan Body + Soul Spa and Sauce by The Langham, our cookery school. The team at the hotel prides itself on building great memories for our guests and we've been doing so since 1865. Would you like to be a Breakfast Manager in such an iconic hotel? Then go ahead, apply!


• similar high end experience in a luxury 5 environment
• passion for and excellent knowledge of food, beverage and service
• strong financial acumen
• motivating skills, creating a strong teamwork ethic
• a passion in ensuring a delightful experience for clients and guests alike
• great charisma, personality and presence
• confidence, professionalism and engaging personality
• excellent communication skills and very good level of English
  
  Financial Wellbeing
• Paid Overtime
• Discretionary Service Charge
• 28 days of holiday (inclusive of Bank Holidays) with the opportunity to increase to up to 33 days off based on Length of Service
• Access to Wagestream - a salary advance benefit
• Complimentary accommodation at all the Langham Hotels & Resorts, Cordis Hotels & Resorts, Eaton Workshop and affliated hotels
• Discounted accommodation at The Langham, London for you and your family
• Discounts for you, your friends and family in our Food and Beverage outlets and on Spa treatments
• Up to £750 Recommend a Friend referral bonus
• Seasonal Travelcard loan
• A subsidised taxi journey (£20) for any shift you are scheduled to work between 00:00 and 05:00hrs
• Company pension plan
• Life insurance
• Discounts in various high street and online shops
Mental Wellbeing
• Colleague recognition system - being recognised and rewarded for positive guest comments or when you showcase one of our company values
• Learning and Development opportunities, including paid and unpaid cross-departmental training, empowering you to progress in your career
• 2 staff parties per year and several colleague social and community events
• Access to the Employee Assistance Programme by Hospitality Action (24/7)
• Access to Qualified Mental Health First Aiders on site
• Most Valued Colleague of the Month and Year Awards
• Long Service Awards
Physical Wellbeing
• Free meals on duty in our Staff Restaurant
• Uniform supplied and laundered or if non-uniform colleague, a complimentary valet service of work attire provided
• Enhanced Sick Pay
• Eye test vouchers
• Cycle2Work scheme
• Subsidised regular Back Massage, Reflexology & Chiropody Sessions