Breast Pain Clinic Coordinator

To take an active part in patient pathway co-ordination for the Breast Unit's new Breast Pain Clinic's ensuring waiting lists are managed in accordance with the Trust's Patient Access policies and procedures.
The post holder will have responsibility for the delivery of highly efficient and effective Clerical support and will be the link into the patient appointments office and the Breast Pain clinical team.
Provide up to date, complete and accurate data.
Ensure the local and national guidelines and performance targets are adhered to.
Ensure comprehensive and accurate waiting lists are maintained
Chaperone patients in clinic while Advanced Nurse Practitioner (ANP) carries out physical examination and patient assessment.
Engage with Primary Care Referrers to improve their knowledge of the Breast Pain Clinic and compliance with CMCA referral guidelines., Work with the current booking team to ensure correct patients are allocated to the breast pain clinic and are correctly booked following discussion with ANP.
Liaise with the ANP and operational teams to ensure clinics are cancelled in compliance with the patient access policy.
If required, notify patients of appointment dates and any cancellations and reschedule as necessary.
Monitor waiting lists to ensure compliance with local and national policies and procedures.
Ensure that liaison is occurring between the patient access office and the Breast Pain Clinic regarding patient pathway management, short notice changes and urgent patients.
Ensure Breast Pain clinics are utilised fully and effectively.
For short notice additions, ensure relevant clerical teams have been notified to allow notes to be prepped for clinic.
Monitor the completion of clinic outcomes & patient follow up surveys, ensuring accurate and timely recording of information as per the requirements of the patient access policy., If successful in this role, there is a requirement for you to have a standard/enhanced DBS. This will be paid for by the Trust and then deducted from your salary over a period of 3 month.
As this vacancy is within the division of Women's and Children's, there is a mandatory requirement for successful applicants to join the DBS update service. The cost of joining the update service is £16 per year, and applicants are liable to cover this cost with no reimbursement from the Trust. Further details of how to join the update service will be provided upon appointment.
You are required to apply for this role via apps.trac.jobs and this is where you will be able to track the progress of your application. This will ensure we deal with your application quickly and efficiently.
Please ensure you check the email account (including junk/spam boxes) from which you apply regularly as we will use this to contact you regarding your application throughout the process.
By applying for this post you are agreeing to Wirral University Teaching Hospital NHS Foundation Trust viewing and managing the information contained in the application.
Please note; that if you are offered a position, your personal details will automatically be transferred into the national NHS Electronic Staff Records system (ESR).
The Trust reserves the right to close any vacancies from further applications when we have received a minimum amount of applications from which to make a shortlist. To prevent this happening please complete and submit your application without delay.
Trust policy requires that the cost of submitting & processing a DBS application is met by the successful applicant/s. DBS costs are recovered via salary deduction following starting in post.
If the post you are applying for requires a DBS - Inline with Trust policy the cost of submitting and processing a DBS for successful applications would be met by the individual themselves. The amount would vary depending on the level required: Standard Disclosure £21.50+£6.50 or Enhanced Disclosure £49.50+£6.50 (please be aware the additional sum is an administration fee and may increase due to inflation). This will be deducted from your salary, in manageable monthly instalments for up to 3 months following commencement of employment.
The Trust would encourage all post holders who require a DBS for their role to registered with the DBS Update Service. You can find out more information and guidance on how to do this at https://www.gov.uk/dbs-update-service.
The Department of Health and Social Care has released a new publication to support overseas candidates looking to work in health and care in the UK.
The new guidance provides information on the recruitment process that candidates should expect when applying for work in the UK. Please follow the below link:
New guidance for overseas applicants | NHS Employers
The Trust is committed to safeguarding and promoting the welfare of all unborn babies, children and adults and is signed up to both the Wirral Safeguarding Childrens Partnership and the Wirral Safeguarding Adults Partnership Board associated policies and procedures. All Trust staff must be familiar with, and adhere to these procedures. It is the post holders responsibility to attended the Trusts mandatory training Protecting Vulnerable People training, and to follow the relevant Trusts polices and practice guidance.

All new colleagues can expect to receive a warm and friendly Wirral welcome from the very first time they make contact with us. We are described as "competent and caring staff" by our patients.
Wirral University Teaching Hospital NHS Foundation Trust is situated on The Wirral peninsula which has a stunning coastline and beautiful countryside surroundings, with great activities for its residents.
We are one of the largest and busiest acute Trusts in the North West of England, comprising of the Wirral's only Emergency Department. We provide a high quality range of acute care services and employ over 6,000 staff, who serve a population of approximately 400,000 people across Wirral, Ellesmere Port, Neston, North Wales and the wider North West footprint.
We have approximately 855 beds trust-wide and our financial turnover is in excess of £337m.