BRIONI - Assistant Store Manager - Bicester Village

We are currently seeking an Assistant Store Manager who will report to the Store Manager as part of our dynamic team in Bicester Village., You are accountable for the sales performance of the store, driving the business through implementation of retail excellence guidelines, training, clienteling, sales team management and development. When the Store Manager is absent, you are in charge of all store population and all the related activities. How you will contribute

• Ensures that the daily sales target are achieved through correct planning and team direction. Partners with SM to define sales planning activities
• Daily coaches the Store staff, observing and monitoring their behaviour, giving daily feedback and supporting their performances according to Retail Excellence guidelines
• Supports selling team members in the development of their skills, giving them monthly quantitative and qualitative feedback, leveraging on their motivational drivers
• Identifies talents in the store and, partnering with the Store Manager, defines and implements specific development plans
• Scouts the market for talents, attracts them to the brand, keeps and nurtures the relationship with them
• Manages clienteling activities with a business approach: follows up on clienteling processes, makes sure that qualitative and consistent customer service is delivered and leverages all clienteling tools
• Develops the selling team in building and maximizing the relationship with the customer
• Acts as a point of reference for the team, fostering teamwork, facilitating newcomers' onboarding, sharing information and practices, timely solving possible issues
• Analyses sales reports and KPIs with the Store Manager and together defines action plans, their execution and follow up
• Guarantees constant and balanced coverage of the floor and appropriate zoning, efficiently plans and organizes activities and distribute responsibilities, delegates and monitors results
• Partners with relevant colleagues to ensure smooth operations both in the stock management and tailoring room
  
  Bachelor Degree
• At least 5 years in Retail position in luxury boutiques
• At least 2 years of people management experience
• Fluent in English and local language, an additional language is a plus
• Customer Orientation
• Coaching skills
• Talent development
• Planning and Organization
• Sales Drive
• Flexibility
  
  Since 1945, the Brioni style is one of effortless modern elegance. It stems from excellence through in-house sartorial savoir-faire and continuous research in exceptional materials. In addition to its state-of-the-art Bespoke service, the House offers unparalleled, made in Italy, ready-to-wear, leather goods, shoes and accessories, both for formalwear and leisurewear, as well as fragrances.
Founded in Rome and part of the Kering group, Brioni designs and crafts in the spirit of slow luxury, a value for the planet and people that unites the craftsmen and communities behind the House.