Building Liaison Officer

Are you an organised individual who enjoys a varied and busy working environment?
Do you enjoy working with a range of internal and external stakeholders, and developing trusted working relationships?
If so, we have an exciting opportunity available for a Building Liaison Officer to join our team and would love to hear from you!, In this interesting role, you will be responsible for assisting with the delivery of facilities services to customers and colleagues within our Unity Square office, based in Nottingham. This will include overseeing the smooth day-to-day operations of our premises and mail, ensuring a safe, efficient, and well-maintained working environment.
As Building Liaison Officer, you will manage the Facilities Desk, ensuring that all protocols and procedures are constantly adhered to whilst supporting DVSA colleagues. This will include assisting staff with the booking and coordination of meeting rooms, undertaking messenger duties, including accepting deliveries, and ordering services and supplies as required.
You will be responsible for supporting management in maintaining full compliance with health and safety regulations, ensuring the smooth operation of the premises and responding to daily operational needs as they arise. This will include acting as Incident Controller and First Aider, and liaising with HMRC Estates Team to arrange training for first aiders, fire wardens and other Health and Safety related training.
As you will have a customer facing role, you will liaise with internal stakeholders to address and resolve building related issues, and build relationships with external suppliers and service providers, ensuring effective collaboration to support the ongoing needs of the building.
Your key responsibilities will include, but are not limited to:
+ Managing email inboxes and filing systems, and responding to queries and requests.
+ Supporting the wider team as and when required, including chasing work orders, replying to emails and making phone calls.
+ Developing relationships with external suppliers, contractors and sub-contractors to ensure statutory compliance and maintenance of service standards
+ Undertaking post opening by midday each day, ensuring post is properly prioritised.
For more information about the role and responsibilities please see the attached Candidate Pack., This role is based in Nottingham and will form part of the working arrangements agreed with you.
Please take note that DVSA does not hold a UK Visa & Immigration (UKVI) Skilled Worker License sponsor and are unable to sponsor any individuals for Skilled Worker Sponsorship.
About Us
The Driver and Vehicle Standards Agency (DVSA) helps keep Britain moving, safely and sustainably.
We do this by helping people through a lifetime of safe and sustainable journeys, helping them keep their vehicles safe to drive, and protecting them from unsafe drivers and vehicles.
We’re working hard to:
+ make roads safer.
+ improve services for our customers.
+ make road transport greener and healthier.
+ harness the potential of technology and data.
+ grow and level up the economy.
To find out more about how we champion diversity and inclusion in the workplace and making DVSA a great place to work visit our Careers website.

Behaviours
We'll assess you against these behaviours during the selection process:
+ Managing a Quality Service
+ Delivering at Pace
+ Working Together
We only ask for evidence of these behaviours on your application form:
+ Managing a Quality Service
+ Working Together, Please provide two supporting Behaviour Statements (max 250 words each) providing evidence for Managing a Quality Service and Working Together.
Should a large number of applications be received, an initial sift may be conducted using the lead Behaviour, Managing a Quality Service. Candidates who pass the initial sift may be progressed to a full sift or progressed straight to assessment/interview.
The sift is due to take place from 15/10/2024
Interviews are likely to be held from 31/10/2024.
This interview could be conducted via a video or at one of our offices, details of which will be provided to you should you be selected for interview.
We will try to meet the dates set out in the advert. There may be occasions when these dates will change. You will be provided with sufficient notice of the confirmed dates.
The selection process will be designed specifically for the role. As a result, your assessment will include:
+ an interview
If you would like to find out more about what it’s like to work for DVSA and how to apply, we will be holding virtual sessions to find out more. Please click here to secure your place at one of our upcoming events.
The Department for Transport recruits using Success Profiles. For each role, we consider what you need to demonstrate to be successful.
This gives us the best possible chance of finding the right person for the job, drives up performance and improves diversity and inclusivity.
You can read more about Success Profiles here.
Reasonable Adjustments
As a Disability Confident Leader employer, we are committed to ensuring that the recruitment process is fair, accessible and allows all candidates to perform at their best. If a person with a visible or non-visible disability is substantially disadvantaged, we have a duty to make reasonable changes to our processes., Applicants who are successful at interview will be, as part of pre-employment screening, subject to a check on the Internal Fraud Database (IFD). This check will provide information about employees who have been dismissed for fraud or dishonesty offences. This check also applies to employees who resign or otherwise leave before being dismissed for fraud or dishonesty had their employment continued. Any applicant’s details held on the IFD will be refused employment.
A candidate is not eligible to apply for a role within the Civil Service if the application is made within a 5-year period following a dismissal for carrying out internal fraud against government.
Feedback will only be provided if you attend an interview or assessment.

Security
Successful candidates must undergo a criminal record check.
People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements
This job is broadly open to the following groups:
+ UK nationals
+ nationals of the Republic of Ireland
+ nationals of Commonwealth countries who have the right to work in the UK
+ nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
+ nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
+ individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
+ Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service
Further information on nationality requirements (opens in a new window)

Working for the Civil Service
The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.
We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).
The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.
The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.

Diversity and Inclusion
The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window).

Apply and further information
This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative.
The Civil Service welcomes applications from people who have recently left prison or have an unspent conviction. Read more about prison leaver recruitment (opens in new window).
Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

You will be a highly organised individual, with excellent attention to detail, who is comfortable working within a fast-paced environment whilst handling multiple competing priorities. You will confidently use initiative to re-prioritise tasks as required, whilst ensuring that daily tasks are still completed.
You will have excellent interpersonal skills and enjoy a customer facing role where you will liaise with a range of stakeholders with varying enquiries. You will be approachable and enjoy developing positive, trusted relationships with external suppliers and colleagues alike. You will be an articulate communicator, both verbally and in writing, who can adapt your communication approach to suit your audience.
You will be willing to undertake Manual Handling Training and First Aid Training once in the role.

Alongside your salary of £23,847, Driver and Vehicle Standards Agency contributes £6,908 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides., + An environment with flexible working options where we encourage a great work-life balance.
+ Generous Annual Leave - 25 days holiday, increasing by 1 each year of service, up to 30.
+ 8 Bank Holidays plus an additional Privilege Day to mark the King’s birthday.
+ Latest IT and Tech devices.
+ A culture encouraging inclusion and diversity with a range of staff communities to support all our colleagues.
+ Excellent learning and development tailored to your role including paid apprenticeships up to Masters level.
+ Wide range of discounts schemes on high street names.
+ Employee assistance program for health and wellbeing.
+ Cycle to work scheme and Gym membership offers.