Building Services Contracts Manager (Electrical)

Building Services Contracts Manager (Electrical), You will be responsible for the management of the electrical servicing, maintenance, and testing contracts across the A2Dominion property portfolio ensuring compliance with legislation and customer safety. To ensure we provide good quality homes and places for our customers by exceeding service and regulatory expectations through delivery of the corporate strategies. Collaboration with the Building Services team and other teams to ensure that the customer experience is maximised., Responsible for the effective contract management of the electrical servicing and maintenance contracts, including the domestic and communal electrical testing programme and ensuring full compliance and governance with legislation and A2Dominion policies.
To have financial oversight of our service & maintenance contracts, ensuring budgets and targets are met through effective monitoring and control of expenditure.
To ensure all relevant contract and KPI information is recorded onto the correct systems.
To ensure the accuracy and robustness of asset data, KPIs, finance data, and contribute to the implementation of new systems to support the business.
To manage and monitor repairs, complaints and ensure outstanding works are managed and collaborate with other teams to improve systems and current processes.
To work jointly and collaboratively with not only the Asset and Repairs teams but also with the Housing teams to ensure that we provide the best possible service to our customers.
Provide regular updates and reports to the Senior Building Services Manager on contractor performance and compliance activities, performance metrics, and key issues.
Contribute to strategies and plans where required for improving the M&E and compliance related services.
Ensure that the contractors are compliant with all Health & Safety as set out in statutory legislation and embed a positive "safety every time" health and safety culture.
Build effective relationships with key internal and external stakeholders and to develop service standards, policies and procedures which are then met and exceeded by staff and contractors.

You will hold a Level 4/5 qualification in M&E, management, or an equivalent discipline, or equivalent experience, alongside professional membership (e.g., CIOB, RICS, CIHCM). IOSH Managing Safety certification is required, along with evidence of continual professional development and a commitment to further vocational study leading to professional qualifications.
At least 4 years of M&E contract management experience, including managing programmes exceeding £2m and delivering customer-focused services in maintenance or repair contexts. Candidates should have substantial experience in high-profile, high-value contracts, performance management, and overseeing contractor performance.
Expertise in procurement processes, developing and managing M&E frameworks, and understanding Building Safety regulations. Strong knowledge of asset management principles, compliance standards, and the ability to analyse and report on data using IT tools and systems is essential.
Proven ability to communicate clearly, confidently, and persuasively at all levels, with strong interpersonal skills and a track record of producing high-quality written and verbal reports.
Comprehensive understanding of Building Regulations and related compliance requirements is critical.
Full UK driving license and access to a car are required.

At A2Dominion, we are on a mission: "Building Stronger Foundations Together." We're driving transformative change, with a clear focus on business improvement to provide homes our customers love, an improved repairs service, and a commitment to customer service excellence.

We are a leading UK housing association, managing over 38,000 homes across London and southern England. We provide a variety of homes for social, affordable, and private rent, including specialist housing services.

Our aim is to offer high-quality, sustainable housing for our diverse customer base of over 70,000 residents, and every penny we earn is reinvested back into delivering more homes and better services.

As part of the G15 - a group of the largest housing associations in London - you will be joining forces with those working to house one in ten Londoners and tackling the housing crisis head-on., Everyone is welcome at A2Dominion Group. We know that equality, diversity, and inclusivity make us better. We embrace the unique contributions of our people and seek to create a workplace where everyone feels like they belong. Find out why our people love working with us.