Business Administration Apprentice

The apprentice will provide an efficient and effective administration support service to Bridgewater Community Healthcare NHS Foundation Trust (BCHFT). Duties will include communicating effectively with staff, patients, and other departments, answering telephone calls, data input, producing documents, filing and archiving. The following are an exampleof the duties the apprentice may undertake, duties will vary depending on the needs of the department in which the apprentice is deployed.Training and support will be provided: To provide administrative support i.e. filing, scanning, photocopying and basic typing tasks. Accurately input, retrieve and collect data and information using the Departmental and Trust computer systems. Deal with face to face and telephone enquiries, convey messages and transfer calls as necessary whilst maintaining confidentiality at all times. To be responsible for receiving and processing outgoing mail, incoming and outgoing telephone calls in accordance with Trust
Policies. To communicate effectively and liaise with other professionals in a clear, concise and professional manor. Liaise with other agencies, departments and official bodies to assist in providing a high quality and efficient service, sharing information as appropriate. To act as an ambassador for the department and promote its services.