Business Administration Apprenticeship

We are a friendly and supportive team working in the Specialist Weight Management Service in Gloucestershire Hospitals NHS Foundation Trust.

As an apprentice, you will be an integral part of the team, working alongside administrators and clinicians on a daily basis and supporting them to provide an excellent level of care to our patients.

This interesting and varied role will help you gain a variety of skills, undertaking various administrative tasks across the department; including clinic preparation in readiness for outpatient clinics and the production of clinic letters to various clinicians and patients., Main Duties include:

- Taking / making telephone calls which will include dialogue with hospital colleagues and patients

- Undertaking tasks as requested by the Senior Administration and Clerical Assistant, SWMS Co-ordinator and clinicians

- Clerical tasks as required i.e., faxing, photocopying, answering the phone to support the team

- Undertaking collation tasks when required, such as distributing meeting paper work and making up clinical packs

- Support with the organisation of group sessions both virtual and face to face

- Accurate message taking and delivery to relevant personnel

- Prepping of on-line patient records

- Inter-departmental communication with all levels of staff

- Collecting/ordering and prepping of patient case-notes as required

- Scanning of documents and on-line filing

- Processing incoming and outgoing correspondence

- Taking minutes of meetings and distributing accordingly

- Archiving of health records and documents

- Adding new referrals on to in house system.

- Data input tasks

- Attending and participating in team meetings

- Daily use of the in-house computer programmes; eg Trak and Infoflex

- Undertaking other appropriate duties, commensurate with the role as required as requested by the Senior A&C Assistant, SWMS Co-ordinator and clinicians

Gloucestershire Hospitals NHS Foundation Trust is the largest employer in the county and with over 8,000 staff, we are one of the largest NHS trusts in the UK. We offer a generous annual leave allowance, excellent bank rates, access to the excellent NHS Pension Scheme, discounts for local shops, restaurants and services, access to our health and well-being hub, access to our two on-site nurseries, flexible working options, discounted public transport, reward and recognition schemes, exercise and activity classes and membership to our popular hospital choir.