Business Administrator

Citizens Advice Bureau are looking for a Business Administrator to join their friendly team! They are on the look out for a candidate with a strong customer service focus and a friendly, compassionate personality with the willingness to learn and ask questions. Job Responsibilities;

• Welcome clients coming into Citizens Advice Allerdale's reception area.
• Process client information taken at reception
• Maintain administrative system using IT including appointment diaries, record keeping , reports and letters
• Use the photocopier, scanner, franking and other office machines as appropriate
• Work collaboratively with other colleagues involved in the advice work process.
• Create and maintain filing systems in accordance with the Office Manual and office systems and procedures
• Open and record incoming post and prepare outgoing mail for despatch
Working Hours 30 hours per week. (To be agreed with Citizens Advice, this will be worked either over 5 shorter days or over 4 longer days )

Grade 4 Maths/English GCSE desired, but not essential.

National Minimum Wage for an Apprentice: £6.40 per hour