Business Administrator Apprentice, Coalfields Regeneration Trust, Wombwell, Barnsley, S73 0BB

This role involves working for the CRT Engage team. CRT Engage is our health, skills and jobs programme. Our teams work with people to help them achieve their goals.

To provide basic administration support to programmes in England.

To provide a welcoming point of contact for the CRT's programmes of activity: handling enquiries whilst ensuring service standards are met.

Main requirements of the roles:

Creativity & Innovation: Undertake a limited number of tasks involving creative skills.

Contacts & Relationships: Routinely exchange straightforward information.

Decisions: Carry work out within clearly defined controls/procedures. This will involve taking basic work decisions, which will have a limited effect on staff/the public and can be readily amended, if necessary.

Resources: Adhere to data protection measures and observe confidentiality at all times.

Work Demands: On rare occasions switch from one task to another in a different area of work and prioritise work.

Knowledge & Skills: Basic standard of practical knowledge and skills to undertake a limited range of routine tasks, predominately administrative in nature, involving the application of readily understood controls, procedures working with Microsoft office and other computerised systems.

Skills, Knowledge & Experience:

Enthusiastic with a commitment to learn.
Ability to work effectively as an individual maintaining a high level of commitment through self-motivation and organising time systematically.
Ability to prioritise tasks and manage workload to meet deadlines.
Communication skills and the confidence and ability to speak with individuals and groups from diverse backgrounds.
Ability to capture essential information from telephone and email enquiries.
Strong attention to detail, with the ability to accurately input information into programme databases and spreadsheets.
Experience and skilled in using Microsoft Office applications, Word, Excel, Access and PowerPoint and a familiarisation with using social media applications.
Adaptability and imitative to take on additional tasks and look for opportunities to improve operations where appropriate.
Ability to undertake research, analyse data and produce basic reports.

Desirable:
Experience of working with community groups, voluntary organisations and social enterprises.
An understanding of the challenges faced by former mining communities.

Training: Delivery to be completed on site and off the job training either at Barnsley College or your place of work. Student to complete a Business Administrator Level 3 Apprenticeship.

About the employer: The Coalfields Regeneration Trust is a community wealth building charity operating in Britain's former coalfield areas. We create jobs and economic growth by building industrial units for SMEs and using our taxable profits to generate social value through working with partners to enable our communities to reach their full potential.