Business Administrator Apprentice, Fleet Dynamic

Fleet Dynamic is an independent family owned business and national supplier of cars and light commercial vehicles to corporate clients. We are passionate about making a difference and are 100% focused on representing our clients to achieve a demonstrable improvement in performance.

Based in Wigan we are now looking for someone to join our growing team. Assisting in the business office, no two days are the same and this will be a varied role for anyone joining the business.

Answering Incoming Calls & Emails:
o Respond to customer enquiries regarding rental services promptly and professionally.
o Provide accurate information and assist customers with their rental needs.
Raising Bookings:
o Use in-house rental software to create and manage bookings.
o Ensure all booking details are accurately entered and updated in the system.
Processing Paperwork:
o Handle all documentation related to on-hire and off-hire vehicles.
o Ensure all paperwork is completed accurately and filed appropriately.
Raising Recharge Invoices:
o Generate and issue recharge invoices for additional services or damages.
o Ensure invoices are accurate and sent to customers in a timely manner.
Customer Relationship Management:
o Build and maintain positive relationships with customers.
o Address and resolve any customer complaints or issues effectively.
Administrative Support:
o Assist the rental team with various administrative tasks as needed.

Reliable
Team Player
Keen to learn
Motivated
Eye for detail