Business Administrator Apprentice, IT Department, Barnsley College, Church Street, S70 2AX

The Business Administration apprentice post is a role highly transferable set of knowledge, skills and behaviours. The role may involve working independently or as part of a team and will involve developing, implementing, maintaining and improving administrative services.

What you'll do at work

Main Duties:

IT

The use of multiple IT packages and systems to: write letters and/or emails, create proposals, perform financial processes, record and analyse data
Able to choose the most appropriate IT solution to suit the business problem
Able to update and review databases, record information and produce data analysis where required.

Record and Document Production

Produces accurate records and documents including emails, letters, files, payments, reports and proposals.
Makes recommendations for improvements and presents solutions to management
Draft correspondence, write reports and able to review others' work.

Maintain records and files

Handle confidential information in compliance with the organisation's procedures
Coaches others in the processes required to complete these tasks., Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work.
Review processes autonomously and make suggestions for improvements.
Share administrative best-practice across the organisation e.g. coaches others to perform tasks correctly.
Application of problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.

Planning and organisation

Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines.
Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace.
Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation).
Manages resources e.g. equipment or facilities.
Organises meetings and events, takes minutes during meetings and creates action logs as appropriate.

Project Management

Use relevant project management principles and tools to scope, plan, monitor and report. Plan required resources to successfully deliver projects.

Working week: Monday to Thursday 8.30am -5.00pm Friday 8.30am - 4.30pm.

Delivery to be completed on-site and 6 hours per week off the job training either at Barnsley College or your place of work.

Student to complete an Intermediate Technical Certificate as a Business Administrator Level 3 Apprentice.

Exercises proactivity and good judgement.
Makes effective decisions based on sound reasoning and is able to deal with challenges in a sensible way.
Seeks advice of more experienced team members when appropriate.

Interpersonal Skills

Builds and maintains positive relationships within their own team and across the organisation.
Demonstrates ability to influence and challenge appropriately.
Be a role model to peers and team members, developing coaching skills as knowledge and skills are gained.

Communication

Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms.
Use the most appropriate channels to communicate effectively.
Agility and confidence in communications, carrying authority appropriately
Applies social media solutions.
Answers questions from inside and outside of the organisation, representing the organisation.