Business Analyst

We have an exciting opportunity for a Business Analyst (Global Grade 10) to join the EMRS Change Team on a permanent basis.
Department / Team information:
As a Business Analyst in the EMRS Change Team, your role is to ensure accurate & timely production of Impact Assessments, documentation of required business outcomes (in line with contractual Service Measures and Key Performance Indicators), create Business Process documentation and provide second line support to EMR operations.
Reporting to the EMRS Change Manager, your primary role will be facilitation of scoping and requirements workshops to develop the business cases, Business Requirements, Business Process Models and wire frame models where appropriate. In particular you will ask the right questions to understand the real business need or problem and are comfortable challenging and influencing when necessary.
Job overview:
You will be flexible and able to manage a busy/varied workload while maintaining quality of work delivered. You will able to work independently and take responsibility for assigned tasks and ensure they are brought to the logical conclusion.
You will:
+ Provide appropriate assessment of system, and policy change impacting EMRS, and support effective governance running the programme of change for EMRS.
+ Participate in the assurance and approvals process, working closely alongside LCCC, ESC, BSC, National Grid and third Party Service Providers.
+ Actively participate in product sub-teams, providing advice, working closely with internal and external stakeholders.
Key Responsibilities / Deliverables:
Your main accountabilities will be to:
+ Carry out Change Assessments ensuring delivery against the change and support services in line with best practice, attending change boards, and participating in workshops as necessary. Act as a subject matter expert by collaborating with others, articulating ideas and viewpoints, identifying and initiating improvements to processes and systems, supporting resolution of issues and holding self-accountable for results.
+ Capture and document detailed requirements which facilitate system and business process design, testing, and deployment. Ensure the overall solution meets the customers' needs within regulatory and operational deadlines. You will be expected to support resolution of issues to ensure that accurate documentation and processes are maintained and testable.
+ Support the implementation of business solutions by building relationships with key stakeholders, maintain issue and change logs, meeting minutes, and updates.
+ Provide excellent customer service; as a Business Analyst for EMRS you will be required to resolve service desk queries for Electricity Suppliers, Generators and Capacity Providers as well as providing support to ESC and LCCC.
Job Function Knowledge:
+ Experience working on projects as well as handling day to day operational requests from the business;Experience working closely with design analysts, programmers, developers, testers and a variety of end users to ensure technical compatibility and user satisfaction;
+ Ability to translate complex regulations and governance requirements into the systems and processes that deliver a service requirement to a customer;
+ Ability to positively build and maintain professional relationships with customers, stakeholders and colleagues;
+ Ability to comprehend complex information and process it into understandable written and illustrative forms, which include but are not limited to; reports, system and process modelling, presentations and training workshops;
+ Ability perform an analysis of existing operational and system processes and work collaboratively with a variety of stakeholders to identify effective solutions for business process and system issues.

+ A minimum of 2 years' experience of assessing change in a diverse environment.
+ Experience of various techniques to elicit, analyse and communicate requirements, including Business Process Modelling, interviews, workshops and requirements modelling.
+ Is aware of and understands both Agile and Waterfall Methodologies and how to apply the either mind-set to all aspects of the BA work.
+ Has the ability to work in a fast paced environment and utilises and iterative approach to enable rapid delivery. Able to ensure the team has situational awareness of what each other are doing and how this relates to ESC and LCCCs objectives and user needs.
+ The ability to build and maintain professional relationships with regulatory bodies (LCCC, ESC and BEIS), Electricity Suppliers, Generators and Capacity Providers in order to understand their concerns and issues and the ability to clearly and succinctly explain how Government regulation has been given effect within the EMR settlement system.
Desirable:
+ Experience in working within a regulatory setting, desirably within an IT/IS service provider setting.
+ Familiarity with Enterprise Architect and / or equivalent Model Driven UML tools, JIRA, Azure Dev Ops or equivalent Issue and Project Managing software.
+ BCS Business Analysis Diploma, equivalent professional qualification or experience.
+ Experience with SQL, Prolaborate or equivalent database tools.
+ Familiarity with Azure Dev Ops

+ £53,000
+ 28 days annual holiday + Bank Holidays
+ Discretionary annual incentive scheme
+ Life assurance
+ Pension
+ Private medical (Bupa)
+ Private dental (Bupa)
At Elexon, our employee wellbeing is particularly important to us, which is why we are proud to provide:
+ Hybrid working - 2 days per week at our London office
+ BUPA health check
+ Employee Assistance Programme
+ Eye care voucher scheme
+ Subsidised gym membership
+ Cycle to Work Scheme
+ Buying & selling holiday scheme
+ Computing scheme
+ CSR days
+ Season ticket loan
We believe a diverse and inclusive culture allows innovation and creativity to flourish. We are committed to continuously improving our culture for our colleagues and stakeholders. Through our hugely successful Diversity Forum, MHFA network and regular programme of activities and events, we celebrate difference and recognise the value of employee wellbeing, which is a consistent outcome from annual employee surveys that we conduct. Likewise, as a community, we like to support each other, and all agree Elexon is a great place to work with a great workspace too!
At Elexon, we want to:
+ Provide true equality of opportunity
+ Attract and retain diverse talent
+ Listen to all voices
+ Be representative of the communities we work in
+ Be a roles model for Diversity and Inclusion in the industry
Elexon together, embracing differences, listening to all voices