Business Analyst

We are looking for a technical Business Analyst to support in the delivery of each initiative from within our Product team, drawing out key technical details and identifying areas of improvement through analytical thinking and problem solving. You'll be owning business requirements & interfacing into the business, to ensure that objectives are covered in sprints. You'll assist in all aspects of delivery and be able to link this to benefit realisation and where necessary in planning/ideation.

This will be an instrumental role as part of relatively new team. You'll report into the Lifecycle Lead and help them to oversee full delivery of our strategy and goals.

The successful candidate must evidence experience of operating at pace, with ambiguity and be comfortable dealing with fast-moving, rapidly changing priorities as part of high-performing team.

This role offers a unique opportunity to join a team of forward-thinking innovators who are determined to reshape the way our company serves its customers. We're not just rethinking products and services-we're challenging legacy ways of working and driving a culture of "get stuff done." Our mission is to develop new offerings to the evolving needs of our customers.

If you thrive in fast-paced environments, love breaking barriers, and are ready to think outside the box, this is the role where you'll learn and grow like never before.,

• Strong technical skills with proven experience in translating business requirements to technical requirements, with the ability to refine and understand technical complexity and playback to business stakeholders


• Strong stakeholder management skills


• Experience of building, refining and prioritising an agile backlog


• Tenacious, goal and result oriented, with the ability to deliver within tight timescales


• Experience of operating at pace, with ambiguity and be comfortable dealing with fast-moving, rapidly changing priorities


• Customer focused with the ability to identify customer experience issues and drive solutions
  
  The UK's fastest broadband network. The nation's best-loved mobile brand. And, one of the UK's biggest companies too.


Diverse, high performing teams - jam packed with serious talent. Together, we offer the UK more choice and better value, through our boundary-pushing, customer-championing values and ambitions.

Together, we are Virgin Media O2, and we can't wait to see what you can do.

Accessible, inclusive and equitable for all

Virgin Media O2 is an equal opportunities employer and we're working hard to remove bias and barriers for our people and candidates. So, we build equity and inclusion into everything we do, from the policies we craft to the relationships we shape. We support and encourage you to be your authentic self throughout your application journey with us.
The must haves

The other stuff we are looking for
We'd also love you to bring;

• Experience in e-commerce care, sales or subscription management


What's in it for you
Our goal is to celebrate our people, their lives and everything in-between. We aim to create a culture that empowers everyone to bring the best versions of themselves to work each and every day. We believe the most inclusive and diverse culture makes for a better business and a brighter world!

Working at Virgin Media O2, you get a bumper reward package bursting with benefits, and loads of extras you can add if you'd like to. These are designed to support both you and your loved ones, making sure that you're covered no matter what life throws your way.
Next steps

If we feel like a place where you can belong, we'd love to learn more about you as a person and your experience to date. Once you've submitted an application the next steps of the process, if successful, are likely to include a call from one of our Talent Acquisition Partners.

When you apply, you'll be asked about any adjustments you might need to support the recruitment process. Let us know, and we'll be sure to discuss it with you.

Please note: Applications will be reviewed, and interviews conducted throughout the duration of this advert, therefore we may bring the closing date forward. We encourage all interested applicants to apply as soon as possible. If you're offered a job with us, it will be conditional, based on the passing of background checks. All roles require a criminal record check and some roles need a financial probity check. Your recruiter can provide you with more information if needed.