Business Analyst

As a Business Analyst within the Transformation and Change team, you will:

• Apply business process improvement and reengineering techniques to achieve process efficiencies.



• Design, organise and facilitate business analysis and transformational change activity and workshops with staff at all levels and external stakeholders, developing a strong understanding of their current and future requirements and the change required to meet future outcomes.



• Creatively apply business and technical knowledge to enable, support and review all aspects of change and improvement in the Council's customer and internal facing processes and services.



• Engage with customers, staff, and stakeholders to deliver and manage change.



• Work with service managers to identify new areas of efficiency and improved ways of working to enhancing transformational change and progressing the Council's Continuous Improvement Plan



• Work with technical teams to gather and engineer solutions requirements, including rapid process improvements.



• Apply appropriate business analysis techniques to understand and document the AS-IS position of a service, provide recommendations, and model the TO-BE future state operating model elements.



• Effectively interpret complex data and communicate this via reports and recommendations for business process improvements and change adoption to senior managers.
  
  We are looking for strong business analysis skills and experience of leading on the development and delivery of transformational change through the application of business analysis in large organisations.


You will need to hold an industry standards qualification in Business Analysis and be educated to degree level (or clearly demonstrate significant professional experience).

This post is covered by the Government's Code of Practice on the English Language Fluency Duty for public sector workers. The post holder will be required to communicate verbally with customers and provide advice and/or information in accurate spoken English.

Here at Walsall, we want to attract the best talent. That's why - as well as a satisfying and rewarding job - we offer a range of attractive benefits. Working arrangements in most jobs are flexible (you may work flexitime, full or part time and job sharing is usually available) and you can expect generous holiday entitlements, a first class pension scheme and plenty of opportunities for training and personal development., Part of the Black Country, famous for its enterprising and industrial past, Walsall is reinventing itself to become a progressive modern community. The borough is centred around the major town of Walsall, but also includes five smaller and distinctive district centres (Bloxwich, Aldridge, Willenhall, Darlaston and Brownhills), together with numerous villages.

Find out more about Living in Walsall.

Walsall Council is committed to Safer Recruitment.

To achieve our commitment, we will ensure continuous development and improvement of robust recruitment processes and procedures that promote a culture of safeguarding amongst our workforce.

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