Business Analyst

As Business Analyst, your primary focus will be to drive dynamic change projects across the business by transforming complex business needs into clear, actionable requirements for our technology team. As a vital bridge between business goals and technology solutions, you'll play a key role in shaping processes, systems and services to align with our strategic objectives. Your expertise in business and systems analysis will streamline operational workflows and ensure we deliver optimal value across the Partnership. This role is part of our Business Analysis team within Enterprise Change, reporting into the Head of Portfolio Delivery.,

• Complete business and systems analysis for projects.
• Report to Head of Business Analysis and whilst on projects take direction from Programme/Project Managers and Heads of Portfolio Delivery as appropriate.
Requirements Gathering and Analysis:
• Work closely with business stakeholders to understand their needs and objectives
• Translate business needs into detailed functional and technical requirements for the technology team
• Ensure that requirements are clear, comprehensive, and aligned with business goals
• Undertake detailed business requirement (functional and non functional) and analysis via workshops and feedback sessions
Data Collection and Analysis:
• Gather, analyse, and interpret data from various sources to support business requirements
• Identify trends, patterns, and insights from complex data sets to inform technology solutions
Documentation and Communication:
• Produce relevant documentation to support the sessions ensuring all end to end processes and relevant business areas have been considered
• Produce appropriate project documentation for the various phases of the Governance process
• Facilitate the prioritisation of requirements and the resolution of conflicting requirements
• Prepare detailed documentation of business requirements, including use cases, process flows, and data mappings
• Communicate requirements and insights effectively to both business stakeholders and the technology team.
• Facilitate regular meetings with stakeholders to review requirements and obtain feedback
Process Improvement:
• Analyse current processes and workflows to identify areas for improvement and technological enhancement
• Work with the Business Subject Matter Experts to update and create processes (including end to end process re-engineering), procedures, communication and training material as a result of change execution or to eliminate waste, improve performance
• Collaborate with Business SMEs and appropriate teams to implement process and technology enhancements
• Monitor and evaluate the effectiveness of implemented changes
Stakeholder Engagement:
• Act as a liaison between the project team, business stakeholders and the technology team
• Communicate findings, insights, and recommendations to stakeholders
• Build and maintain strong relationships with internal and external stakeholders, including advisers
• Work with our third parties and development teams to ensure they have a strong understanding of the requirements
• Work with test teams to ensure the solution is fully tested
  
  Experience within the financial services industry is advantageous
• Proven experience in business and systems analysis, translating business needs into functional and technical requirements
• Proficiency in data analysis tools and software (e.g., SQL, Excel, Tableau)
• Relevant qualifications such as Lean Six Sigma are advantageous
• Experience with project management tools and methodologies is advantageous
Knowledge:
• Understanding of business process analysis and business process modelling/re-engineering
• Understanding of structured analysis and project management methodologies
• Previous experience of designing new processes and their validation, understanding drivers for change and articulating high level business/operational/IT requirements
• Wealth management, mortgage, and protection services knowledge is advantageous
Skills and Competencies:
• Analytical Thinking and Quantitative Skills: Ability to analyze complex data and derive meaningful insights
• Structured: Methodical and structured approach to requirements analysis and process modelling/ re-engineering
• Communication: Excellent interpersonal and communication skills, both verbal and written
• Problem-Solving: Strong problem-solving skills with a focus on practical solutions and attention to detail
• Adaptability: Ability to adapt to changing business environments and priorities.
• Team Collaboration: Ability to work effectively in a team-oriented environment
• Facilitation skills: Able to ensure wide understanding and buy-in, able to simplify complexity for wider understanding
• Continuous Improvement mindset
  
  We're a dynamic, fast paced, and growing business with huge ambition. This is all made possible by the brilliant people who are part of The Openwork Partnership family. We're investing heavily in our colleagues, continuously striving to give them the platform to develop personally and professionally and reach their full potential.
We're also very proud of our culture, as one of the Best 100 Large Companies to work for in 2022. The Openwork Partnership values, and respects individuality and we are committed to building an inclusive culture and environment which truly recognises and celebrates our colleague's individual differences and identities - just like our financial advice, for us, it's personal. We believe everyone can make a difference and your race, religion, disability, and gender will never be a barrier. At Openwork, we have a strong ethic of care for each other where you can balance a successful career with your commitments and interests outside of work. We believe that you will bring your best self to work if you are trusted to choose when, where and how you do it.


• Salary - up to £45,000
• Bonus scheme - on target bonus - 7.5%
• Pension scheme - contribute up to 5% of your salary and Openwork will match you and put in an extra 5%
• Critical illness cover
• Income protection
• Death in service
• 27 days holiday + bank holidays, with the opportunity to buy up to an additional 10 days
• A range of other flexible benefits to include private medical insurance, dental insurance and much more.