Business Analyst

We are looking for a Business Analyst to join our team for a 12 months FTC (Maternity Cover). You will play a key role in supporting the delivery of projects and process improvement initiatives, working closely with business stakeholders to understand requirements, analyse processes, and identify opportunities for improvement. Your main responsibilities will include facilitating conversations across departments to ensure business and technical teams develop a common understanding of project objectives and outcomes. You will gather and document requirements, conduct analysis, and support teams to align solutions with business needs. This role will suit someone who is proactive, detail-oriented, and skilled at building relationships to drive collaboration and deliver value effectively.,

• Process Analysis & Design: Analyse, design, and document processes to drive improvements.
• Requirements Management: Gather, document, and manage business requirements, ensuring traceability from source to delivery.
• Facilitation: Lead workshops and meetings to support problem-solving and business analysis activities.
• Support Delivery: Support the business and/or project manager with delivery of change. Ensuring solutions delivered meet the business requirements.
  
  Naturally Curious: You ask thoughtful questions to understand problems and get to the heart of what's really going on.
• Organised & Detail-Focused: You bring structure and clarity to the work, keeping things on track without getting lost in the weeds.
• A People Person: You build trust quickly, work well with others, and bring people together to solve problems.
• Analytical Thinker: You enjoy digging into systems and processes, spotting ways to make things better.
• Proactive & Practical: You're not afraid to challenge ideas, offer suggestions, and help teams move forward with confidence.
• Previous Experience & Understanding of Business Analysis Practices: Process Analysis and modelling, writing and managing business requirements as user stories, solid stakeholder engagement experience.
  
  This role offers a competitive salary, hybrid working, 28 days holiday a year plus Bank Holidays and a fantastic pension scheme offering 6% in year one and 11% after this.
Salary £37,500 - £40,000 per annum London - Hybrid working (6-8 days in the office per month), We also have these benefits for you to consider:
• 35 hour working week
• Generous 28 days holiday a year plus Bank Holidays & Option to buy additional days
• Award winning pension scheme - when you pay in 3%, Which? pays in 6% (rising to 11% after one year of service.)
• Discount site Sodexo which offers large %% off every day shopping and holidays
• Annual Award (depending on employee and company performance)
• Healthcare insurance & Private medical insurance and opportunity to participate in Vitality rewards programme (at 6 months)
• A discretionary death in service benefit provision equivalent to six times your annual salary
• Free access to Which? member content and free access to Which? money and legal helplines
• Work from (almost) anywhere for 4 weeks of the year policy