Business Analyst - HR Transformation

Job Type:
Fixed Term

Build a brilliant future with Hiscox
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Business Analyst – you must have experience working on HR / People transformation programmes

12 months Fixed Term Contract

London based with Hybrid working

The Role

Working with the People Transformation Programme Manager, you'll be working to ensure that the business understands and adopts new People processes and technology, and is ready for a brand new way of working to support their employees through their careers at Hiscox.

To achieve this transformation, we are seeking a talented Business Analyst to join our team and play a pivotal role in the detailed design and implementation of the new People Target Operating Model (TOM).

You will be part of the People Transformation working group and will be responsible for the creation of all relevant medium/detailed design activity relating to future state operating across all workstreams of the People Transformation, this includes but not limited to:

Key Responsibilities

• Working with the Client-facing business partnering teams, Centres or Excellence and People Operations teams to understand and document as-is processes.


• Analysing existing processes to identify inefficiencies and areas for improvement.


• Working closely with work stream leads to elicit business requirements and objectives for the new People TOM.


• Working with all workstream leads to capture and document all “to be” related documentation and ways or working


• Capturing and designing the tracking of Transformation KPI’s


• Working with the COE and People Operations, third party providers to help design and deliver processes which enable employee and line manager self-service, that are intuitive/consumer grade, with improved automation, and aligned with the People technology strategy of Workday first.


• Analysing People Function data and metrics to identify trends, issues, and opportunities for process enhancement.


• Developing data-driven insights to support decision-making and process optimisation.


• Developing and maintain process models, workflow diagrams, and documentation to illustrate as-is and to-be states.


• Collaborating with technical teams to ensure alignment with system development and integration.


Transition and Change

• Support in the transition of all workstreams to their future state operating models


• Assist in creating change management plans and communication strategies to ensure a smooth transition to the new Target Operating Model.


Skills/ Qualifications/ Experience required

• Proven experience as a Business Analyst, preferably in HR process improvement or transformation projects.


• Strong analytical and problem-solving skills.


• Experience of process design, process improvement, work flow and process map development (e.g., MSP, Visio etc).


• Familiarity with Agile, SCRUM, Lean Six sigma – green belt or better a plus.


• Experience in delivering complex process optimisation projects


• Excellent communication and collaboration skills.


• Project management experience is essential - project planning, tracking milestones, and reporting on progress to ensure successful implementation.


• Change management expertise is a plus.


• Intellectually curious, high energy, and strong work ethic ,Able to navigate ambiguous situations, identify and solve for blockers with minimal guidance, know how to build cross-organisational partnership.


About Hiscox

As an international specialist insurer we are far removed from the world of mass market insurance products. Instead we are selective and focus on our key areas of expertise and strength - all of which is underpinned by a culture that encourages us to challenge convention and always look for a better way of doing things.

We insure the unique and the interesting. And we search for the same when it comes to talented people. Hiscox is full of smart, reliable human beings that look out for customers and each other. We believe in doing the right thing, making good and rebuilding when things go wrong. Everyone is encouraged to think creatively, challenge the status quo and look for solutions.

Scratch beneath the surface and you will find a business that is solid, but slightly contrary. We like to do things differently and constantly seek to evolve. We might have been around for a long time (our roots go back to 1901), but we are young in many ways, ambitious and going places.

Some people might say insurance is dull, but life at Hiscox is anything but. If that sounds good to you, get in touch.

Diversity and Hybrid working

At Hiscox we care about our people. We hire the best people for the job and we’re committed to diversity and creating a truly inclusive culture, which we believe drives success.

We have also learned over the past few years that working life doesn’t always have to be in the office, and now it is safe to do so we have introduced hybrid working to encourage a healthy work life balance.

This hybrid working model is set by the team rather than the business to enable you to manage your own personal work-life balance. We see it as the best of both worlds; structure and sociability on one hand, and independence and flexibility on the other.

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Business Analyst – you must have experience working on HR / People transformation programmes,
• Proven experience as a Business Analyst, preferably in HR process improvement or transformation projects.


• Strong analytical and problem-solving skills.


• Experience of process design, process improvement, work flow and process map development (e.g., MSP, Visio etc).


• Familiarity with Agile, SCRUM, Lean Six sigma – green belt or better a plus.


• Experience in delivering complex process optimisation projects


• Excellent communication and collaboration skills.


• Project management experience is essential - project planning, tracking milestones, and reporting on progress to ensure successful implementation.


• Change management expertise is a plus.


• Intellectually curious, high energy, and strong work ethic ,Able to navigate ambiguous situations, identify and solve for blockers with minimal guidance, know how to build cross-organisational partnership.
  
  As an international specialist insurer we are far removed from the world of mass market insurance products. Instead we are selective and focus on our key areas of expertise and strength - all of which is underpinned by a culture that encourages us to challenge convention and always look for a better way of doing things.


We insure the unique and the interesting. And we search for the same when it comes to talented people. Hiscox is full of smart, reliable human beings that look out for customers and each other. We believe in doing the right thing, making good and rebuilding when things go wrong. Everyone is encouraged to think creatively, challenge the status quo and look for solutions.

Scratch beneath the surface and you will find a business that is solid, but slightly contrary. We like to do things differently and constantly seek to evolve. We might have been around for a long time (our roots go back to 1901), but we are young in many ways, ambitious and going places.

Some people might say insurance is dull, but life at Hiscox is anything but. If that sounds good to you, get in touch.

Diversity and Hybrid working

At Hiscox we care about our people. We hire the best people for the job and we’re committed to diversity and creating a truly inclusive culture, which we believe drives success.

We have also learned over the past few years that working life doesn’t always have to be in the office, and now it is safe to do so we have introduced hybrid working to encourage a healthy work life balance.

This hybrid working model is set by the team rather than the business to enable you to manage your own personal work-life balance. We see it as the best of both worlds; structure and sociability on one hand, and independence and flexibility on the other.