Business Analyst - IT Production Services

The Business Analyst IT Production Services (BA ITPS) is responsible for expertise and detailed understanding of Physical Production within the global Motion Picture Production and TV Production lines of business. .In this position you will act as the IT Production Co-ordinator, working remotely across all EMEA based productions, providing service management of the Global Service Catalogue and proactive relationship management to capture, analyse, and communicate Production needs. The BA ITPS acts as a representative for SPE IT and the studio, partnering with other SPE Corporate teams to deliver top-tier IT service, consultation, and support to our Productions. This role requires acting as a crucial point of contact for business collaborators, collaborating closely with individuals at all levels of the organization, physical production product owners, and team members. You will collaborate closely with peer IT and corporate teams and/or regional teams to resolve business requirements and common needs for system and process changes. The role will build and communicate standard processes, ensuring that the needs of the physical production teams are understood by the Production Product Team. You will require a combination of IT system implementation and strong Physical Production SME to handle key relationships, day-to-day application services and delivery of IT projects. What you'll do:

• Serve as liaison between Productions and IT; translating business needs into functional and technical requirements.
• Coordinate with internal resources, 3rd party suppliers and delivery partners as required to fulfill requests and resolve issues.
• Provide updates to Production Facts sheet and related project management documents.
• Deliver in territory independently representing and partnering with, the Global IT Production Operations Team.
• Familiarize oneself with and apply IT governance and standards, referring to Information Security, Information Governance standard processes as well as, SPE Policies.
• Provide VIP support in conjunction with and on behalf of the Global Service Desk & EMEA Territory Services teams, acting as a point of escalation for incidents with high business impact.
  
  Knowledge of Motion Pictures and/or TV physical production process from pre-production to post.
• Strong written and verbal communication skills
• Business analysis skills and experience.
• Experience in IT service delivery.
• Agile & Waterfall project management experience.
• Comfortable and confident when communicating with collaborators both within and outside the company.
Nice to have:
• Degree in a related Media or IT field.
• Strong Vendor management experience.
• Understanding or knowledge of the following technologies:
• BOX
• Scenechronize, Sync On Set, Asset Hub, Production Hub, Movie Magic budgeting, movie magic scheduling.
  
  Sony Pictures Entertainment Business Analyst - IT Production Services in London, United Kingdom
Please note that this role is based in the United Kingdom. In order to enable us to meet statutory and regulatory obligations of the UK immigration system you must have the appropriate immigration permission needed to work and reside in the United Kingdom for the duration of the employment. Hi, we're Sony Pictures Entertainment We are in the business of creativity… making some of the most beloved film and television of all time for every platform in the world. As the most creative and proudly independent studio, our future is boundless. Sony Pictures Entertainment is a division of Sony Corporation, a creative entertainment company built on a foundation of technology. Along with our sister companies, we make movies, television, music and games that engage billions of people, connecting creators and audiences around the globe. We are looking for innovators to join us as we forge the future of entertainment!


• Final Draft
• Writer's Room Pro
• Smart Sheets
• Airtable
• Jira
• Service Now
How we take care of you:
• Competitive salary, with annual bonus eligibility.
• A choice of comprehensive health plan options that fit your lifestyle including private medical insurance.
• Rest and recharge during a week off during the winter holidays, in addition to the 25 days of paid annual leave.
• Participate in extensive learning & development opportunities at all levels, including curated instructor-led classes and high impact online resources.
• Build your community by joining our Employee Business Resource Groups, and/or Sony Pictures Action - our racial equity and inclusion strategy.
• Access to an employee online store filled with a variety of discounted Sony products.
• Watch the newest movies and TV shows at our exclusive employee screenings at work.
• Entitlement to apply for an interest-free season ticket loan.
• Automatic enrolment in the Company's Pension Plan
• Free counselling and advisory service.
• You will be automatically enrolled in the Company's Life Insurance and Group Income Protection Plans subject to any applicable service requirements.
• The opportunity to attend various social events in our state-of-the-art offices in Paddington.
• In addition to the above we have a range of other optional discounted benefits that are reviewed regularly (e.g., gym memberships, travel insurance, activity passes, car leasing, experience days and many more!)