Business Analyst | Kent and Medway NHS and Social Care Partnership Trust

As a Business Analyst your role will be to analyse specific parts of the Trusts business processes and existing systems with a view to making continuous improvement. This will involve studying a variety of business requirements, processes and the Trusts existing technological systems.

The Business Analyst will play a key part in establishing credible relationships with Digital and Performance colleagues, key areas of the business (including partners), organising and facilitating design workshops that will be essential for requirements gathering and engagement activities on a number of high-profile projects/activities that will underpin the delivery of the Corporate Strategy.

If you are an experienced Business Analyst who enjoys hard work and delivering projects that can really make a difference then we'd like to hear from you.

Previous applicants need not apply.

Using an analytical approach to quickly understand requirements and to identify, evaluate, and propose, potential solutions. Ensuring that solutions best enable the required changes across systems, people and processes and that requirements elicited can feasibly be implemented and will meet the quality needed to support successful delivery and adoption of change which provides value to the business. Ensure that the functionality is delivered as intended and benefits are realised.

Come and work with us in the Garden of England where we combine exceptional professional development opportunities with a tremendous quality of life.

We are Kent and Medway NHS and Social Care Partnership Trust (KMPT), providing mental health, learning disability and specialist services, serving 1.8 million people in Kent and Medway, as well as specialist services for adults in Sussex and Surrey. We are rated Good overall by the CQC.

Each year we care for over 2,000 people in our hospitals and 54,000 people in the community.

We are proud to employ over 3,800 people from 66 nationalities, and to serve an increasingly diverse range of communities across rural and urban areas.

You will be joining friendly, passionate colleagues, rich in their diversity, who are committed to providing excellent care to our service users and their loved ones.

The nature of our work attracts kindness and compassion as standard and everyone from our cleaners and porters to the chief executive and chairman are recognised as playing a vital role in providing an exemplary service.

Our strategy

Our mission is what we set out to do every day
We deliver brilliant care through brilliant people

Our vision is where we want to be in the future
To provide outstanding care and to work in partnership to deliver this in the right place, for every service user, every time.

The postholder will support the Trust to implement a new way of working using technology as an enabler, working alongside the project/product managers. The postholder would hold stakeholder workshops to map existing processes, using business analysis tools and techniques to identify the future operating model, using tried and tested approaches (such as MOSCOW) to score the criticality of specific requirements. The postholder would be required to document the requirements (or user stories in the case of Agile/Scrum) that can then be used to develop a product or procure a digital solution, creating the functional specification to be used when tendering (if appropriate). The postholder would be required to score solutions as part of the procurement exercise to ensure that the chosen product meets the essential criteria and develop user acceptance testing, leading this work to ensure that the product works as expected and aligns to the contractual specification.

Use a high level of personal credibility, impact and influence with all levels of the business. Form trusted relationships through providing a supportive, open and transparent environment, encouraging colleagues and partners to innovate. Using a range of techniques for engagement which include interviewing, facilitating, mediating and presenting.

Work across multiple projects/activities at different stages to add value. Evaluate risks and issues, to mitigate their potential impact. Assist with the development of the test strategy, planning and managing user acceptance testing in conjunction with the business, suppliers and internal digital teams. Liaising with internal or external suppliers (as appropriate) in relation to reported defects and resolving them to closure.

Own the delivery of the work assigned and drive it to successful completion working with project/product managers on the creation of schedules and delivering outputs by agreed deadlines.

Working between digital teams and clinical and support colleagues to enable digital transformation.

Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.